Client Advisor - The Forum Shops At Caesars Palace

Summary Provide outstanding customer service and exceed sales goals by building meaningful client relationships, tailoring in-store experiences, and maintaining client books using in-house clienteling tools and systems. Support store operations, uphold brand standards, and participate in training and team activities. Responsibilities Achieve client advisor metrics and CRM requirements Meet or exceed store category and individual sales goals Build and maintain client books and follow through on client inquiries and requests Assist with special requests including repairs, special orders, and returns Use POS and inventory systems accurately and update customer database Participate in stocking and store maintenance tasks Maintain professional appearance and adhere to dress code and grooming standards Assist with opening and closing duties and participate in team meetings Support visual merchandising standards and loss prevention policies Requirements Minimum 3 years experience, luxury retail preferred Strong drive for results and goal oriented Excellent verbal and written communication skills Ability to use POS and inventory management functions Organizational skills and strong digital literacy Flexible availability including nights weekends and holidays Ability to lift up to 10lbs High school diploma minimum Foreign language skills and ready to work in a collaborative team environment #J-18808-Ljbffr