Director of Quality Control/Training

Director of Quality Control/Training Mount Airy Future Opening: Director of Quality Control/Training If you’ve got an eye for detail, an aptitude for solving problems, and a drive to make sure that you and your teammates succeed, then we’ve got an opportunity for you. As Director of Quality Control and Training, you’ll get the chance to drive team success and make sure that customers’ indoor air quality issues are solved. If you want a job with good long-term career growth, stability, and health/dental/vision coverage, join our team. At Green Home Solutions of Mount Airy, you will directly influence numerous aspects of the business – from process improvement to team building to customer service. As the company grows, your earnings potential grows, with generous incentives and a bonus structure in place. Responsibilities Develop a training program to ensure technicians follow all company and S520 procedures. Provide Quality Control on all jobs. Provide customer service and support visits and link workflow to schedules to ensure maximum efficiency. Manage all testing, remediation and services to ensure proper processes. Collaborate with team and share information across the organization to build positive relationships with clients and coworkers. Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols. Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add-on services, and recommend improvements. Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems. Qualifications & Skills Technical degree or certification, or willingness to become certified in GHS offered courses - Required Awareness of health and safety issues - Required Ability to adapt to work schedules and flexible shifts - Required Excellent customer service, communication and self-management skills - Required Ability to lift a minimum of 50 pounds - Required Ability to pass a criminal background check - Required Valid driver's license with good driving record - Required Compensation: $40,000.00 - $100,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr