Flexible Part Time Lead Coordinator Scheduling Specialist

Responsive recruiter


Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Lead Management Specialist - USA Insulation of Central Kentucky
Lexington, KY | Part-Time | Flexible Daytime Hours | 20-30 Hours/Week | $18-$22/hr. + Performance Bonus

Need a job that works around your daytime schedule?

We're hiring for a flexible part-time office position with hours that can often work well for:

• Parents with kids in school
• College students with daytime availability
• Someone wanting supplemental income without nights/weekends
• Anyone looking for a professional but flexible daytime role

This is not a rigid 9-5 position. We're looking for the right person first, then building a schedule that works well for both sides.

Hours will generally fall between 8am-5pm Monday through Friday , averaging around 20-30 hours per week . Some days may be longer or shorter depending on discussions.


No nights. No weekends. No cold calling.

What this job actually is:

Homeowners contact us because they're already interested in improving their home insulation. Your job is to answer calls and messages, have real conversations, determine whether we're a good fit for their project, and help schedule appointments with our estimators.

You do not need insulation experience. We'll train you on everything we do.

What matters most is being dependable, organized, and genuinely good with people.

Day-to-day responsibilities:

• Answering inbound calls and web leads from homeowners
• Scheduling in-home estimates
• Following up with leads who haven't booked yet
• Updating customer information in our CRM system
• Helping coordinate scheduling communication between customers and our field team

You'd probably be a great fit if you:

• Communicate naturally and make people feel comfortable
• Are dependable and follow through without constant reminders
• Are comfortable using a computer and learning simple software tools
• Want flexibility while still being part of a professional team
• Like being in an environment where your contribution actually matters

What we offer:

• $18-$22/hr. depending on experience
• Performance bonuses tied to booking metrics
• Flexible daytime scheduling
• Paid holidays/PTO opportunities
• Small, relaxed, team-oriented office environment
• Opportunity to grow into a larger role over time

Why people like working here:

We're locally owned, growing quickly, and not a corporate environment. Good work gets noticed here. You'll work directly with ownership and be part of a small team that values reliability, attitude, and initiative.

If you're looking for flexible daytime work with a company that treats people well and values your contribution, we'd love to talk.

Compensation: $18.00 - $22.00 per hour


At USA Insulation, we put our clients first! We are committed to being the best insulation service on the market today, and we want our team to share that vision. In 1985 our founder started USA Insulation with the determination to ensure a great customer experience for each homeowner he worked with. Since then we have insulated over 125,000 homes and are just as dedicated to ensuring that experience for each of our customers every day.

Today we have a national footprint that continues to expand with independently owned franchise locations throughout the United States. Our customers tell us that we are professional, focused on solving their insulation needs and deliver proprietary products only available to our locations. This has led to an impeccable reputation in the industry and online. We understand that taking care of our customers and our staff is critical to our success.

If you are a positive and hardworking individual who is looking for great working environment, year round work, and a position that will have positive impact on others then USA Insulation might be the place to build a career.