Outpatient Admissions Supervisor

Outpatient Admissions Supervisor

Position Purpose:

Provide and monitor continuity outpatient admission services to Rosecrance outpatient services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of admission services in behavioral health treatment to patients and their families.

Job Requirements:

• Masters degree with demonstrated experience in substance use disorder treatment
• Must qualify as a LPHA (Licensed Practitioner of the Healing Arts) per Illinois Department of Mental Health Rule 132
• Must be licensed as a LCPC or LCSW in the state of Illinois
• Proven track record of staff supervisory experience or an equivalent combination of education, training, and experience
• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Valid drivers license and personal mode of transportation

Essential Responsibilities:

1. Work hours prescribed leadership and any additional hours deemed necessary for the responsibilities assigned.
2. Maintain current knowledge and expertise in DSM 5, ASAM criteria, and assessment and intervention skills to ensure placement of all patients in the appropriate level of treatment services
3. Schedule and conduct admissions with potential clients and their significant others.
4. Serve as a liaison with referral sources, agencies, and community groups in providing networking, linkage, and follow-up to facilitate the delivery of treatment services for patients.
5. Collect and analyze statistical data as designated for outpatient admissions.
6. Serve as point-person to manage daily outpatient census and capacity.
7. Monitor and ensure that the admissions component of patient service records is maintained consistent with SUPR. TJC and Medicaid regulations.
8. Consult with President of Clinical Operations and Admissions Director to develop policies, goals, objectives, and procedures for the Outpatient Admissions.
9. Coordinate and conduct training and educational presentations to Admissions staff.
10. Manage Outpatient Admission team.
11. Manage hand-off communication with Site treatment teams with respect to referral source, psychiatric and physical health needs of incoming clients.
12. Manage daily admission schedule for all identified IOP and PHP sites.
13. Participate and lead weekly Outpatient Capacity Management meetings.
14. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
15. Deliver exceptional customer service consistently to every customer.
16. Serve as a role model for other staff, patients, and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule: 8-hour shifts

• Shift: Monday-Friday 8:30a-5p

Work Location: Rosecrance Ware Center Rockford, IL

• Onsite

Pay starting at $60,694

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).