Membership, Events & Operations Manager

The Ohio Manufactured Homes Association (OMHA) is the statewide trade association representing manufacturers, retailers, communities, developers, installers, suppliers, and service providers throughout Ohio's factory-built housing industry. Our mission is to advance manufactured and modular housing as an affordable, high-quality homeownership solution while supporting the businesses and professionals who make that possible. At OMHA, no two days are the same. As a small but dynamic team, employees have the opportunity to contribute across events, communications, advocacy, education, and member services while building meaningful relationships throughout Ohio's manufactured/modular housing industry. Position Summary The Membership, Events & Operations Manager serves as the primary coordinator of OMHA's membership services, events, educational programs, and administrative operations. This position plays a critical role in member engagement, retention, event execution, and ensuring smooth day-to-day association operations. The ideal candidate is highly organized, customer-service oriented, detail-focused, and comfortable managing multiple priorities in a small association environment. Membership Services Serve as the primary point of contact for member inquiries Manage member recruitment, onboarding, renewals, and retention efforts Maintain accurate membership records within the Association Management System Process membership applications and dues payments Coordinate annual dues billing and renewal campaigns Prepare membership reports and statistics Support member engagement initiatives and outreach Assist with member newsletter, legislative notices and emails Events & Education Coordinate OMHA conferences, golf outings, board meetings, educational programs, webinars, and special events Manage event registrations and attendee communications Coordinate speakers, sponsors, exhibitors, venues, and vendors Oversee event logistics including signage, materials, catering, and on-site support Assist with continuing education programs and certification events Maintain event timelines and project schedules Administrative Operations Support Executive Director and Board of Directors Coordinate board meetings and committee activities Prepare meeting materials and maintain records Manage office correspondence and general administrative functions Assist with budgeting, invoicing, sponsorship fulfillment, and reporting Support member benefit programs and special projects Preferred Qualifications Bachelor's degree or equivalent experience 3-5 years association management, membership, event planning, or administrative experience Experience with membership databases or CRM systems Excellent written and verbal communication skills Strong organizational and project management abilities Proficiency in Microsoft Office Suite Ability to travel occasionally within Ohio Team-oriented Detail-focused Relationship builder Comfortable working independently Perks and benefits: Competitive compensation (Range of $55,000- $65,000) Simple IRA with company match Health, life and disability insurance Support for professional credentials and development Generous vacation and paid time off OMHA supports work-life balance through flexible scheduling and hybrid work opportunities. These arrangements may be available following a successful introductory period and are based on performance, job responsibilities, and organizational needs. #J-18808-Ljbffr Ohio Manufactured Homes Association