Hotel Housekeeping Manager

The Housekeeping Manager is responsible for the daily leadership and oversight of the Housekeeping and Laundry departments at a 604‑room, full‑service Marriott property. Working in direct support of the Director of Housekeeping, this role ensures consistent delivery of Marriott brand cleanliness and service standards across all guest rooms, public areas, lobby spaces, and back‑of‑house laundry operations. This is a Non‑Exempt position scheduled for 45 hours per week, including weekends and holidays, with shift flexibility based on hotel occupancy demands. This position directly supervises a diverse team of 50‑60 employees across multiple job classifications and is accountable for daily room inspections, workforce scheduling, payroll administration, incentive program management, budget oversight, and effective communication across all levels of the organization. Note: The property will be transitioning its Property Management System (PMS) to Power M this year. The selected candidate must be comfortable operating in the current PMS while adapting to the Power M platform. Resilience, flexibility, and fast learning are essential. The candidate may also support team training during the changeover period. Housekeeping Operations Oversee the daily cleaning, servicing, and inspection of all guest rooms and public areas. Personally inspect 50‑60 rooms per day to verify brand cleanliness and quality standards are consistently met. Manage room status accuracy in the PMS (and Power M upon transition) in close coordination with the Front Office team. Coach Room Attendants and Supervisors in real time based on inspection results; follow up on all corrective actions. Coordinate deep‑cleaning projects and preventive maintenance walkthroughs with the Engineering department. Manage lost‑and‑found procedures in compliance with brand and property policies. Laundry Operations Oversee all on‑property laundry operations, including processing of linen and terry for a 604‑room property. Manage laundry production schedules to maintain adequate linen par levels based on daily occupancy and group demand. Monitor laundry equipment performance; coordinate maintenance and repair needs with Engineering promptly. Track linen and terry inventory, manage replacement cycles, and control loss and waste. Ensure proper chemical handling, operating system maintenance, and compliance with safety protocols. #J-18808-Ljbffr