Loan Servicing Representative

We are seeking a detail-oriented professional to manage essential loan servicing operations. In this role, you will review mortgage closing packages for legal and HMDA compliance, support processing by ordering essential reports, and maintain accurate digital documentation. Additional responsibilities include coordinating the loan pipeline, managing rate locks, and monitoring vendor performance to ensure data integrity and operational efficiency.

salary: $30 - $35 per hour
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required

Responsibilities

Core Responsibilities

• Audit & Compliance: Review mortgage and home equity closing packages for legal compliance (HMDA) and credit union standards; perform regular self-testing and internal audits.

• Loan Processing Support: Order appraisals, title reports, and flood certs; verify employment and income documentation; and process application fees.

• Documentation Management: Track recorded mortgages and title policies, maintain exception reports, and ensure all digital files are complete and uploaded. Register loans with myCU mortgage.

• Pipeline Coordination: Register loans with myCU mortgage, manage rate locks, and assign files to underwriters while ensuring all disclosures and applications are signed and accurate.

• Vendor Relations: Monitor and report on attorney performance (turnaround times and accuracy) and coordinate with tax escrow teams.

Skills

• Loan Administration
• Loan Review

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.