Patient Service Specialist- FLOAT

Patient Service Specialist- Float

Location: SSM Health Cardinal Glennon- Ronnie's Plaza Float

Floating locations will include:

• Ronnie's Plaza Pediatric Therapy
• Creve Coeur Pediatric Therapy
• West Florissant Pediatric Therapy
• Dardenne Prairie Pediatric Therapy
• Butler Hill Pediatric Therapy

Type of Employment: Full-time

Schedule: Monday-Friday between the hours of 7 AM & 6:30 PM.

Compensation: $19/hour- Increases based on experience.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans