Senior Technology Manager - Technology & Global Operations

Job Description

Senior Technology Manager – Technology & Global Operations

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Direct Hire | $190K Target Base + Annual Incentive | Global Technology Leadership

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Location: Albertville, AL (Strongly Preferred) | Southlake, TX | La Grange, IL

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Work Arrangement: 100% Onsite, 5 Days Per Week – Non-Negotiable

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Travel: Approximately 25%

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Lead Technology. Drive Business Results. Make a Global Impact.

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We are partnering with a well-established global industrial organization seeking an accomplished Senior Technology Manager to lead a highly visible, revenue-generating technology operation.

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This is an exceptional opportunity for a technology leader who brings more than technical expertise. We're looking for someone who understands how technology drives revenue, strengthens customer relationships, supports global operations, and delivers measurable business value.

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As Senior Technology Manager – Technology & Global Operations You'll lead a diverse technical organization, partner directly with senior executives and global customers, and oversee business-critical technology solutions and services.

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This is a strategic leadership position, not a hands-on software development role.

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Senior Technology Manager – Commercial Technology & Global Operations - What You'll Lead

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• Provide strategic and operational leadership for a commercial technology organization supporting global business operations and customers.
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• Lead and develop multidisciplinary technical teams, including software engineers, data scientists, cloud architects, and technical support professionals.
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• Oversee enterprise application development, technology implementations, and customer-facing solutions.
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• Direct a global 24/7 technology support operation, ensuring service reliability, customer satisfaction, and adherence to demanding SLAs.
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• Partner with executive leadership to align technology strategy, investments, and delivery with business and revenue objectives.
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• Serve as a key technology representative in discussions with senior executives, external customers, and global business partners.
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• Oversee project financials, resource planning, delivery schedules, operational performance, and risk management.
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• Support commercial contract obligations, cybersecurity compliance, and customer service commitments.
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• Manage strategic vendor relationships and collaborate across global business and technology teams.
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• Build a high-performing organization through effective leadership, mentoring, accountability, and continuous improvement.
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Senior Technology Manager – Commercial Technology & Global Operations - What Makes You a Strong Fit

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• 10+ years of progressive technology management and leadership experience.
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• Proven experience leading enterprise application development and technology delivery within a large, global organization.
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• Strong business acumen with the ability to connect technology decisions to financial performance, revenue, and customer outcomes.
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• Demonstrated success managing diverse technical teams across software engineering, cloud, data, and technical support functions.
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• Experience overseeing global technology operations, including 24/7 support environments and service-level commitments.
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• Understanding of commercial contracts, cybersecurity compliance, and customer-facing technology services.
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• Executive presence and the ability to communicate confidently with senior leadership and external customers.
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• Strong financial management, vendor management, strategic planning, and organizational leadership capabilities.
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• Technical depth sufficient to challenge, guide, and support technical teams without being a hands-on developer.
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• Bachelor's degree in Information Technology or equivalent professional experience.
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Senior Technology Manager – Commercial Technology & Global Operations - Compensation & Benefits

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• Target base salary: $180-190,000K
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• Annual performance incentive: 20% target, with potential to reach 40% through incentive multipliers
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• 401(k) with up to 6% company match, immediate eligibility, and immediate vesting
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• Comprehensive medical, dental, vision, life, and disability insurance
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• HSA options with employer seed money
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• Paid vacation, holidays, and PTO
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• Education assistance and employee recognition programs
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• Additional location-specific relocation and incentive programs where applicable
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Senior Technology Manager – Commercial Technology & Global Operations - Location & Travel

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Albertville, Alabama is strongly preferred, as the core technology team is based there.

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Southlake, Texas and La Grange, Illinois may also be considered.

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This position requires working onsite five days per week. Remote and hybrid arrangements are not available.

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Approximately 25% travel is expected, depending on business needs and location.

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Senior Technology Manager – Commercial Technology & Global Operations - Interested in a Leadership Role Where Technology Directly Impacts Business Success?

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If you're an accomplished technology leader who can balance technical strategy, business performance, global operations, and customer relationships, we'd welcome a confidential conversation.

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Apply today or connect with us directly to learn more about this outstanding permanent career opportunity - View email address on ziprecruiter.com

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