Customer Service Specialist

Bilingual Customer Service SpecialistLHH has partnered with a dynamic and growing financial services company dedicated to providing top-notch services to their clients. As the company continues to expand, they are seeking a talented individual to join their team as a Customer Service Specialist. The ideal candidate will have strong communication, reliable, strong work ethic and eager to learn and grow within the company. If you are interested in joining a tight knit team and starting a career in financial services, please apply today!Responsibilities:Provide exceptional customer service to clientsHandle inquiries, resolve issues, and provide support via phone, email, and chatAssist clients with account inquiries, transactions, and financial product informationDiscuss and clearly explain to clients their 401k options and how to allocate their fundsCollaborate closely with team members to ensure timely and accurate resolution of client inquiriesMaintain detailed records of customer interactions and transactionsQualifications:Bilingual in Spanish requiredPrevious experience in a call center or customer servicePrevious experience in the financial services or similar industry preferredProficiency in Microsoft Office and Salesforce or CRM softwareStrong communication and interpersonal skillsAbility to work effectively in a fast-paced environment and handle multiple tasks simultaneouslyAttention to detail and strong problem-solving abilitiesCompensation:$24.00/hour starting payContract-To-HireOpportunities for professional growth, pay increases and advancement within the companyCollaborative and supportive team environmentSchedule:Monday-Friday; 7am-4pm or 8am-5pmOffice is located in La Mesa, CAPotential to work a hybrid schedule after training is completedIf you are a motivated individual with a passion for customer service please apply today! LHH