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Assistant General Manager

$35k - $48k
Full-time

Pembroke & Co., Inc.

Benefits:

  • Relocation assistance
  • Bonus based on performance
  • Training & development

Position Overview

Supporting one of the largest QSR brands, the Assistant General Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

This position is scheduled up to 40 hours per week. The brand's peak hours are during lunch & dinner, Thursday-Sunday. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Why join us?

  • Opportunity to grow into a General role
  • Hands-on leadership experience in a fast-paced environment
  • Direct impact on team success and guest experience

Key Responsibilities

Team Leadership

  • Assist with recruiting, hiring, and training team members
  • Lead by example and work alongside the team during shifts
  • Provide coaching and feedback to support team development and a positive team culture
  • Hold team members accountable for performance and behavior

Operations & Guest Experience

  • Create a guest-first culture and lead by example to deliver excellent service
  • Maintain brand standards, cleanliness, and food safety
  • Address guest feedback and support service improvements

Business & Financial Performance

  • Support sales growth through execution of promotions and initiatives
  • Help manage labor, food costs, and cash handling
  • Track performance and assist in achieving business goals

Administrative & Operational Support

  • Assist with scheduling, payroll, inventory, and ordering
  • Complete basic reporting and administrative tasks
  • Support and step in for the Store/Restaurant Manager as needed

What We’re Looking For

  • Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
  • Strong communication and teamwork skills with a demonstrated understanding of confidentiality
  • Ability to work in a fast-paced, hands-on role
  • Basic math, problem-solving, and computer skills
  • High school diploma (or equivalent)
  • ServSafe Certification (preferred)
Vacancy posted 7 days ago
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