Medical Front Office
NextCare
What We Are Looking For NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast‑paced setting and working in a team environment. We are looking for customer‑friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitoring the flow of patients, processing patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures, and issuing receipts, in addition to: Obtain personal and insurance data from the patient and input information into EMR system. Monitors the flow of patients, including placing patients into rooms as needed. Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. Prepares daily deposit, reconciliation, and daily statistical information. Ensures an adequate stock of front office supplies and proper functioning of equipment. Answers telephone utilizing quality customer service skills. Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. Manages patient appointments scheduled via the NextCare website. Notifies back office immediately of any urgent medical concerns a patient may be experiencing. Educates patients on services offered by NextCare for their current or next visit. Promptly notifies the Clinic Manager of any patient or employee safety concerns. How You Will Make An Impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience And Skills Education: Minimum of high school diploma or equivalent. A Medical Administrative Assistant Certificate or equivalent is highly desired. Benefits NextCare offers full‑time employees medical, health savings account, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules. #J-18808-Ljbffr NextCare
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