Cook

PURPOSE OF THE ROLE:A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day today and follows Wingstop operational standards requirements. This position is critical to WingstopRestaurants; ensuring compliance with company standards in all areas of operation, including productpreparation maintaining the highest quality products and services are delivered to each customer; followsand comprehends the importance of proper personal hygiene and sanitation procedures. The restaurantcook must be able to successfully focus on their job in a calm, yet efficient manner. Every Team Memberis responsible for representing the culture and mission of Wingstop to Serve the World Flavor!ESSENTIAL DUTIES AND RESPONSIBILITIES:Guest Experience: Must have an outgoing and positive attitude in dealing with guests. Ensure that eachguest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries ina friendly and professional manner. Ensure that we provide a quality product to all guests with quick andfriendly service. Immediately notify the Manager of all guest issues or complaints. Resolve low level guestissues with efficiency and a positive attitude.Team Oriented: Must work well with others and support the Wingstop Team. Immediately notify theManager of all safety, sanitation or employee issues. Must have a proven ability to work well underpressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing toassist all other positions when necessary.Process Compliance: Ensure the safe handling procedures are followed at all times. Must have up-todate knowledge of all product and procedural changes. Responsible for opening and/or closing therestaurant. Must be able to practice safe cooking procedures. Must quickly scan and comprehend the ordertickets. Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed foreach order, portion them out to the correct sauce bowls, and cook and prepare them in the proper fryersand baskets. Must be able to accurately coordinate the cooking time of Bone-In Wings, Boneless Wingsand Boneless Strips and fries with the corresponding timer. Must be able to Sauce, Season and package allorders according to Wingstop standards. Filter and freshen the fryer shortening daily, following all safetyprocedures and with proper safety equipment. Ability to thoroughly understand and follow instructions inhow to properly and safely use chemical cleaning products. Keep the interior and exterior of the restaurantclean and staged.ESSENTIAL SKILLS:Guest service mentality; has a genuine desire to serve the customerMaintains a calm, tactful demeanor when dealing with difficult situationsManages multiple projects and timelines with a sense of urgency and follow-throughWell organized and detail orientedOngoing learner; exhibits insatiable curiosity and an interest in self improvementHas an outgoing personalityStrong work ethicOther duties as assignedEDUCATION AND WORK EXPERIENCE REQUIREMENTS:High School diploma preferredSome hospitality experience preferredMaintains regular and predictable attendanceMust be 18 years or olderMust have reliable transportation #J-18808-Ljbffr