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Surgical Coordinator

Westchester Medical Center

Job Summary : Performs various clerical duties for the practice manager and/or supervisor, clinical team, or physicians, including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorization, entering information into the surgical scheduling system.


Responsibilities:

  • Work with the clinical team to schedule patient procedures.
  • Obtain insurance authorizations for surgical procedures.
  • Assist the patient in scheduling pre-procedure testing
  • Inform the patient of the surgical appointment and pre-procedural requirements
  • Handle incoming call volume promptly and in a professional manner
  • Ability to provide a high level of customer service and satisfaction
  • Provide call confirmations to patients
  • Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • File or scan records into electronic medical records.
  • Maintain patient confidentiality.
  • Perform other related duties as directed or assigned.
  • Float to other offices as required for adequate coverage.

Qualifications/Requirements:

Experience: Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish-speaking candidates preferred, but not required

Education: High school diploma or GED

Licenses / Certifications: N/A

Other : N/A

Special Requirements: N/A
Vacancy posted 2 days ago
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