Surgical Coordinator
Westchester Medical Center
Job Summary : Performs various clerical duties for the practice manager and/or supervisor, clinical team, or physicians, including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorization, entering information into the surgical scheduling system. Responsibilities:
- Work with the clinical team to schedule patient procedures.
- Obtain insurance authorizations for surgical procedures.
- Assist the patient in scheduling pre-procedure testing
- Inform the patient of the surgical appointment and pre-procedural requirements
- Handle incoming call volume promptly and in a professional manner
- Ability to provide a high level of customer service and satisfaction
- Provide call confirmations to patients
- Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately.
- Schedule patient appointments and procedures according to established policies and procedures.
- File or scan records into electronic medical records.
- Maintain patient confidentiality.
- Perform other related duties as directed or assigned.
- Float to other offices as required for adequate coverage.
Vacancy posted 2 days ago
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