Customer Support Manager
Temporary
MyEdSpace
The Role We are looking for a Customer Support Manager who can improve our customer experience and drive retention. Your work, centered around customer engagement and success, is crucial in guiding students through their educational journey. What you’ll do Onboard new users - Oversee the activation process for new users, ensuring a seamless introduction to our platform. Own customer inquiries - Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels. Generate revenue - Collaborate with the sales team to support customer success and facilitate upsell activities, directly affecting the LTV of a customer. Interact with product t...
Vacancy posted a month ago
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