Senior Salesforce Administrator

Subject: Senior Salesforce Administrator (Copado Experience Required)
Hybrid Expectation - 3 times a week in office to meet with the technical project leads



Candidates with prior experience in the utility or energy sector is required over here.


Job Location - 4 Irving Place, New York, New York, United States of America, 10003
Duration: 9+ months (Onsite 3 days)
OPEN TO GC/USC/GC EAD/H4 EAD/H1B (they must be local)

Interview: Video + in-person after that.

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About the Role
We are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high availability production environments.
The ideal candidate has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.


Key Responsibilities

Salesforce Administration (Utility-Focused)
• Serve as a senior administrator for Salesforce supporting:
o Energy programs, billing integrations, and service requests
• Configure and maintain:
o Flows, validation rules, approval processes, and automation
o Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement)
o Page layouts, record types, Lightning apps, and mobile configurations
• Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements
• Monitor org health, data volumes, integrations, and system performance
• Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations


Copado & Release Management
• Administer and manage Copado DevOps across multiple Salesforce environments
• Execute and coordinate deployments across:
o Developer sandboxes
o Integration / QA
o UAT
o Production
• Enforce Copado best practices including:
o Branching strategies
o Promotion paths
o User story lifecycle management
• Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies
• Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity



Required Qualifications

• 8+ years of hands-on Salesforce Administration experience

• 5+ years Strong experience administering and deploying with Copado DevOps

• Advanced experience with Salesforce Flows and declarative automation

• Experience supporting large, complex, or regulated Salesforce environments

• Solid understanding of Salesforce security, sharing, and data model design

• Experience working in Agile / Scrum delivery models

• Excellent communication, documentation, and problem-solving skills

• Salesforce Administrator Certification (ADM 201)

• Salesforce Advanced Administrator Certification

• Copado Fundamentals or Advanced Certification

• Experience in utility, energy, or regulated industries

• Basic understanding of Salesforce development concepts (Apex, metadata, source control)