Business Development Manager

Business Development & Marketing Manager

1-800-Plumber + Air of DuPage County is seeking an experienced, highly motivated Business Development & Marketing Manager to drive customer acquisition and revenue growth across residential and commercial service markets. The ideal candidate will have proven success marketing and selling plumbing, HVAC, or related homeservice solutions to residential homeowners, apartment communities, property management companies, commercial facilities, and multi-unit housing operators. This role is responsible for generating qualified leads, building strategic relationships, expanding brand visibility, securing service agreements, and converting prospects into recurring customers throughout the DuPage and surrounding suburban markets. The successful candidate must be a strong communicator, relationship builder, and self-starter with excellent sales execution and local market development experience.

Territory: Naperville, Illinois | Territory: 30-mile radius covering Naperville, Aurora, Wheaton, Lisle, Downers Grove, Schaumburg, Plainfield, Bolingbrook, and surrounding Chicagoland suburbs | Employment Type: Full-Time | Experience Required: Minimum 3+ years | Industry: Plumbing / HVAC / Home Services / Commercial Facility Services

Technical Skills

• Excellent oral and written communication skills
• Strong sales closing ability
• Professional presentation skills
• Relationship-building expertise
• Strategic prospecting ability
• Negotiation and contract development skills
• High energy and self-motivation
• Strong organizational discipline
• CRM proficiency
• Local territory management experience

Key Responsibilities - Residential Customer Acquisition

• Develop and execute local marketing campaigns to acquire residential plumbing and HVAC customers
• Build brand awareness within target neighborhoods and homeowner communities
• Promote maintenance memberships and recurring service programs
• Generate inbound and outbound service opportunities
• Coordinate neighborhood canvassing and direct outreach initiatives
• Build referral pipelines through customer retention programs

Key Responsibilities - Commercial Business Development

Identify, prospect, and secure commercial service contracts with:

• Apartment complexes
• Property management companies
• HOA communities
• Condominium associations
• Commercial building owners
• Multi-family residential developments
• Facility management companies
• Real estate management groups
• Retail and office property operators
• General contractors and local builders
• Responsibilities include:
• Cold calling and appointment setting
• Conducting in-person presentations
• Building decision-maker relationships
• Preparing proposals and service contract opportunities
• Negotiating service agreements
• Closing long-term maintenance and repair contracts

Key Responsibilities - Strategic Partnerships

Develop referral and partnership channels with:

• Realtors
• Insurance restoration firms
• Property investors
• Local builders
• Chamber of Commerce networks
• BNI groups
• Facility managers
• Municipal contacts where applicable

Key Responsibilities - Local Brand Marketing

• Represent the company at networking events and trade associations
• Build visibility through community outreach
• Coordinate digital and local advertising campaigns
• Assist with promotional events and seasonal campaigns
• Strengthen local market presence for the 1-800-Plumber + Air brand

Key Responsibilities - CRM & Sales Pipeline Management

• Maintain accurate lead tracking records
• Manage prospect follow-up schedules
• Document client communications
• Report weekly pipeline activity
• Track conversions and ROI performance metrics
• Coordinate with operations for seamless customer onboarding

Required Qualifications - Experience

• Minimum 3 years of proven business development, sales, or marketing experience in one or more of the following:
• Plumbing services
• HVAC services
• Home services
• Property management sales
• Commercial maintenance contracts
• Facility services sales
• Construction-related B2B sales

Preferred Qualifications

• Existing relationships with local property managers or commercial accounts
• Experience marketing within the Chicagoland suburban service market
• Knowledge of plumbing or HVAC industry terminology
• Prior experience selling recurring service agreements
• Familiarity with ServiceTitan or similar CRM systems

Performance Expectations

• New residential customer acquisition
• Commercial contract wins
• Property management account growth
• Monthly lead generation targets
• Revenue generated
• Brand awareness expansion
• Conversion and retention performance

Compensation

Competitive compensation package based on experience, including:

• Base salary
• Performance-based commissions
• Contract acquisition bonuses
• Growth incentives
• Compensation will be structured to reward measurable business growth and long-term account retention.

Why Join Us

Join a fast-growing, trusted national brand serving one of Illinois' strongest residential and commercial markets. This role offers significant opportunity to help build and scale a dominant local plumbing and HVAC operation. If you are an aggressive growth-oriented sales professional ready to build a market-leading service business, we want to hear from you. Apply today with resume and documented performance results from prior business development roles. Compensation: $20.00 - $40.00 per hour

1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers.

Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the Honesty and Integrity that they want. Second, it is important that you win as being apart of our team. We will work together to make sure that we put a plan in place that allows you, as being apart of our team, to help you accomplish your goals. Third, is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment.

Come be apart of a team that will help you grow and accomplish the goals and dreams that you have always wanted.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.