Service Technician II - Monroe LA

Position Title Field Service Technician II Location Monroe, LA Position Summary The Field Service Technician II is responsible for delivering timely and effective support to our customers, ensuring continuous operation of automated teller machines (ATMs) and self‑checkout systems across assigned territories. This role requires strong mechanical aptitude, customer focus, and the ability to manage complex technical issues independently. Responsibilities Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment such as ATMs and self‑checkout systems within an assigned territory. Conduct maintenance, repair, and system overhauls on field equipment. Manage network faults, traffic, configuration, security, and remote system access issues. Basic Qualifications Local candidate within the specified geographic area. Authorized to work in the United States. Minimum age of 19 years. Valid driver’s license and driving record that satisfies company requirements. PC and basic electronic skills, familiarity with operating systems. Ability to perform essential job functions with or without reasonable accommodation. Willingness to travel extensively, drive several hours per day, work rotating and weekend shifts. Physical ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance. Physical capability for bending, squatting, walking, standing, sitting, reaching, and repetitive manipulation of objects of varying sizes. Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software. Relevant certifications such as A+ (CompTIA), Network+ (CompTIA), or equivalent. One or more years of related technical or field service experience. Salary Employee salary range: $40,800.00 to $59,200.00 depending on experience. Benefits Medical Insurance Dental Insurance Life Insurance Vision Insurance Short‑Term and Long‑Term Disability Paid Vacation 401(k) Retirement Plan EEO Statement Company Name is an equal‑opportunity employer. We comply with all applicable laws and regulations regarding employment opportunities. Hiring, training, promotion, and payment are based on job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. #J-18808-Ljbffr NCR Atleos Corporation