Sourcing Contract Manager - IT Category
Loews Customer Engagement Center and Distribution Services
Job Description
Job Description
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
This role leads sourcing and contracting in a high‑volume, multi‑state environment, partnering with internal stakeholders to define requirements across hardware, software, services, and equipment. Responsibilities include managing complex RFPs, evaluating suppliers, negotiating favorable terms, and delivering analysis that supports strategic decision‑making. The position works closely with Information Technology and Governance teams, serving as a strategic advisor who translates business needs into actionable sourcing plans and ensures alignment with organizational priorities.
The role oversees the full sourcing lifecycle-from market research and RFP development through bid analysis, negotiation, and contract execution-while ensuring strong supplier performance, service quality, timely delivery, and adherence to contractual commitments. The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the Associate Director, Hotel Acquisition & Operating Analytics.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
A team builder with the ability to establish a strong following
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
What You Will Do:
Build/establish and maintain strong, collaborative relationships with financial, operational, and IT internal stakeholders to ensure complete understanding of the business needs and alignment in development and execution of sourcing initiatives.
Build and maintain strategic supplier partnerships; hold suppliers accountable for meeting performance standards, ensuring quality, and delivery of contractual commitments
Conducts supplier quarterly performance reviews, bid evaluations, contract assessments, and comprehensive product evaluations to ensure alignment with quality, cost, and service expectations.
Proactively assess sourcing opportunities by analyzing IT spend data, identifying category purchasing trends, evaluating market conditions, and reviewing expiring contracts to develop data-driven strategic sourcing recommendations
Leverage e-Business tools including RFP platforms, spend analytics, supplier intelligence, competitive bidding, and contract lifecycle management systems to drive sourcing efficiency and informed decision-making.
Acquire and maintain a strong technical understanding of the services and products sourced to ensure informed decision-making and effective supplier management.
Lead and execute sourcing, negotiation, and pricing strategies for multiple supplier agreements concurrently across national, multi-location, and single-property environments.
Prepare and develop RFPs, identify and evaluate qualified suppliers in accordance with Loews standards, analyze and present vendor RFP responses to executive leadership, conduct strategic negotiations, and provide well-supported business case recommendations
Responsible for contract execution in coordination with Legal, Risk Management, and IT Governance, ensuring timely delivery of goods and services.
Manages Information Technology (IT) service and supply contract renewals and terminations, ensuring optimal contract terms and coverage.
Adhere to sourcing strategies by evaluating sourcing alternatives, identifying the optimal sourcing methodology, and establishing project plans and timelines to deliver effective value-driven sourcing solutions.
Create comprehensive project plans, timelines, and key milestone benchmarks to ensure the timely and efficient execution of business needs
Read, interpret, have a clear understanding, and communicate technology contract terms.
Identify, track, and report annual cost savings achieved against budget; prepare and present findings to the Associate Director, Hotel Acquisition & Operating Analytics & IT Leadership
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Provide regular status updates on all initiatives to the Associate Director, Hotel Acquisition & Operating Analytics and IT Leadership; proactively and promptly escalate issues and request support to resolve roadblocks to maintain momentum
Develop and deliver executive-level PowerPoint presentations to leadership, effectively communicating sourcing strategies, insights and outcomes
May be required to work varying schedules to reflect business needs
Your Experience Includes:
Minimum 2+ years of Technology sourcing/procurement experience, including IT hardware, software, and SaaS.
Strong analytical, business process, and problem‑solving skills; able to interpret specifications and make sound decisions.
Proficient with technology systems such as spend analytics and e‑procurement tools; working knowledge of Smartsheet.
Advanced MS Excel, PowerPoint, and Word skills.
Excellent written, verbal, and presentation communication abilities.
Ability to conduct and interpret sourcing analyses and translate results into actionable recommendations.
Strong relationship‑building skills with suppliers and internal stakeholders.
Highly organized with effective time‑management skills; able to prioritize in a fast‑paced, evolving environment.
Motivated, results‑oriented, and adaptable; a team‑oriented self‑starter with a solution‑focused mindset.
Knowledge of supply chain, technical process sourcing, and IT procurement best practices, tools, and principles.
RFP Software Platform Experience preferred
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.
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