Radiology Support Specialist

Job Description

Job Description

Salary: $18+ DOE

Job Title: Radiology Support Specialist
Location:Clinic Greenville, North Carolina
Employer:Orthopaedics East & Sports Medicine
Hours: Full-Time, Monday - Friday 7 am - 4 pm
Reports To: Imaging Manager
FLSA Status: Non-Exempt (Hourly)

Company Benefits:

• Paid Holidays
• Medical, Vision, and Dental offerings for Full-Time employees
• Employer provided Life, AD&D, Short-term, and Long-term insurance
• Monthly accrual of paid time off (PTO)
• 401(k) deferral

Position Overview Orthopaedics East & Sports Medicine Center is seeking a highly organized and patient-focused Radiology Support Specialistto support both clinical MRI operations and diagnostic imaging coordination. This is a dual-function role combiningearly morning and midday MRI patient preparation supportwithdaily imaging scheduling, coordination, and patient communication responsibilities. You will play a key role inmaintainingefficient patient flow,accuratedocumentation, andan excellentpatient experience in a fast-paced outpatientorthopaedicenvironment. Core Responsibilities MRI Clinical Support (Morning & Midday Coverage)

• Assist MRI technologists with patient preparation and screening forms
• Assistwith MRI positioningand ensure comfort during MRI workflow
• Provide basic patient educationregardingMRI procedures
• Verify patient safety screening, including implant and medical device documentation

Imaging Scheduling & Coordination

• Schedule MRI andotherimaging studies for Orthopaedics East patients
• Coordinate scheduling with outside imaging facilities as needed
• Contact patients to schedule, confirm, or reschedule imaging appointments
• Schedule follow-up orthopedic appointments after imaging completion
• Manage incoming phone calls and patient scheduling inquiries

Administrative & Clinical Support Duties

• Create and manage patient visits inModMed
• Upload Radsource MRI reports ina timelyandaccuratemanner
• Enter imaging charges accurately andmaintaindocumentation integrity
• Fax imaging orders and manage referral paperwork
• Maintain imaging workflow readiness, including supply organization
• Support x-ray department during high-volume periods byassistingwith patient flow between exam rooms and imaging areas
• Potentiallyassistwith prior authorization workflows and insurance coordination as trained

MinimumRequirements

• High school diploma or equivalent required
• Prior experience in a medical office, imaging, orthopaedics, or clinical setting preferred
• Basic understanding of medical terminology preferred
• Strong communication, organization, and multitasking skills
• Ability to work in a fast-paced outpatient clinical environment
• Comfort working with electronic medical records

Performance Expectations

• High accuracy in scheduling, documentation, and charge entry
• Strong patient-centered communication and professionalism
• Attention to detail in MRI safety screening and documentation compliance
• Ability tomaintainefficient patient flow across multiple departments
• Team-oriented collaboration with technologists, providers, and staff
• Adherence to HIPAA and ACR accreditation standardsat all times

Other Duties as assigned.

Why Join Orthopaedics East This role is an integral part of a high-performing outpatient imaging team where efficiency, accuracy, and patient care directly impact clinical outcomes. Youll work in a collaborative environment supporting advanced orthopedic imaging services while gaining exposure to both clinical and administrative aspects of radiology operations.