Store Manager

Store Manager Location: Madison, WI Pay: $24-26 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Medical, prescription drug, dental, vision, and hearing coverage Employer-paid basic life and AD&D insurance Employer-paid basic long-term disability coverage Optional voluntary life, short-term disability, and enhanced long-term disability coverage Paid vacation, sick time, and holidays Flexible spending accounts 403(b) retirement savings plan Employer-funded pension plan for eligible employees About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community. What You'll Do Leadership & Staff Management Recruit, train, and supervise store staff Manage scheduling and payroll processing Implement company policies and practices in employee relations Store Operations Develop and implement strategies to meet production and sales goals Oversee donation processes, product sorting, pricing, and presentation Manage store maintenance, safety, and appearance Ensure compliance with OSHA and Salvation Army safety policies Customer Experience Create an enjoyable shopping environment Develop customer retention plans Set an example for positive customer interactions Financial Management Oversee cash handling procedures and daily deposits Work within budget parameters Manage inventory tracking for designated product lines Communication & Reporting Maintain open communication with Regional Manager and Department Heads Provide daily reports on store production and sales Address customer complaints and provide education about the program Supervisory Responsibility In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff Train and supervise the store staff In collaboration with the Regional Manager, provide direct reports with a personnel review Review and approve time and attendance for store personnel using the current payroll system Check time logs regularly, following all current regulations and trainings Training Provided Paid training on register and store procedures Ongoing coaching and support from store leadership Opportunity to build retail and customer service skills Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more!