Branch Manager

Branch Manager

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

In the role

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service
• Conduct engaging meetings that motivate and align the team with branch goals
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement
• Inspire high performance while ensuring adherence to policies and regulations
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Requirements

• High School Diploma/GED
• Leadership experience with coaching and leading a team
• Proven experience with meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date where required

Preferred Requirements

• College degree or experience with underwriting, credit decision, or related financial industry experience

Location: On site

Schedule: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word tags

• Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership
• Knowledge of Microsoft Word, Outlook, Excel and Power Point
• General industry knowledge – have a general understanding of industry rules and procedures (e.g. lending processes, collections practices, accounting, etc.)
• Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri – 8:30AM to 5:30PM, Tues and Thurs – 10:00AM – 7:00PM and up to 2 Saturdays per month – 9:00AM -12:00PM
• Meet all state-specific mandatory licensing, certification, training, or other requirements.
• For GEORGIA, 1 year minimum experience processing or servicing under the Georgia Industrial Loan Act (GILA)
• For MISSISSIPPI, 1 year of previous mortgage lending experience within Mississippi within the two years prior to the date of the application
• For MONTANA, 3 years of related experience
• For NEVADA, 3 years of related experience within the last five years
• For NEW MEXICO, 2 years of verifiable experience
• For NORTH CAROLINA, 3 years related experience

**NOTE** The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. Job grade and level may vary based on work experience and qualifications.