Payments-Digital & Design-Product Manager-Vice President

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Integrated Digital Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Collaborate with partners and/or third party vendors to drive the development and delivery of integrated banking solutions within enterprise applications, partnering closely with product managers, engineers, and external stakeholders to translate complex business needs into clear functional requirements and execution milestones 
• Integrate data analytics, user experience research, competitor/market analysis, client feedback, internal stakeholder feedback, and business goals to drive prioritization of potential partnerships
• Establish the approach and manage the rollout of new solutions, including objective/scope, target population selection, end-to-end user acceptance testing, readiness, governance, communication, training/support, policies and procedures, and the feedback/metrics needed to move pilots into general availability
• Collaborates with controls, sourcing, compliance, legal, risk, and third-party oversight to ensure third-party vendors/partners and solutions go through third-party oversight and product review processes 
• Develops and maintains deep relationships with delivery partners across the business including Sales, COS, Marketing and Controls, to collaborate on deliverables needed to-go-to market strategy 
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Assist in the product development lifecycle by documenting requirements, ensuring sprint inputs (e.g. design and requirements) and outputs (e.g. tested code) are as envisioned, and providing direction and feedback to the partner and/or third-party vendor doing the development work
• Participate in user research to uncover client needs and use the personas to identify new integration/partnership ideas and use cases to inform partnership strategy

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Exceptional interpersonal skills-ability to cultivate and build strong relationships with colleagues at all levels 
• Demonstrated ability to effectively collaborate with cross-functional teams internally and externally to achieve specific business results 
• Effective communication skills and ability to translate and synopsize data for decision-making 
• Strong analytics and problem-solving skills with the ability to adapt to evolving priorities within the product organization 
• Strong skills in project management, organization, problem-solving and time management 

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Knowledge of how the following platforms work is required, and experience with onboarding clients to them: J.P. Morgan Access, J.P. Morgan's file transmissions, J.P. Morgan's mixed payments file processing (H2H Payments/Paysource), J.P. Morgan's Treasury Services APIs, J.P. Morgan's integrated Solution Plugins
• Proficiency with Microsoft Office skills including Excel and PowerPoint 
• Familiarity with Artificial intelligence tools and agentic solutions a plus 
• Experience with Jira, Confluence, and SharePoint a plus 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.