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Product Owner

$120k - $160k

Tata Consultancy Services

Job Description Workday – Onboarding Experience and Journey Lead Must Have Technical/Functional Skills 8–12+ years of experience in: HR Technology Workday (Core HR / Onboarding) Workday business processes and onboarding capabilities Experience in: Journey mapping and service design Ability to balance: Platform constraints and technical feasibility Workday – Onboarding Experience and Journey Lead Must Have Technical/Functional Skills 8–12+ years of experience in: HR Technology Workday (Core HR / Onboarding) Experience design / journey transformation Strong, hands‑on understanding of: Workday business processes and onboarding capabilities Experience in: Journey mapping and service design Cross‑functional program delivery Ability to balance: Experience design vision Platform constraints and technical feasibility Strong facilitation and stakeholder engagement skills Roles & Responsibilities Role Summary We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end‑to‑end onboarding experience across our HR technology ecosystem. This role is focused on transforming onboarding from a set of disconnected processes into a seamless, intuitive, and high‑impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross‑functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience. This is not a traditional UX design role. It is a journey‑led, product‑oriented role focused on experience transformation within the realities of Workday and integrated systems. Key Responsibilities Onboarding Journey Ownership Lead the redesign of the end‑to‑end onboarding journey: Offer acceptance → Pre‑boarding → Day 1 → First 90 days Map current‑state vs future‑state experiences across: Employee Hiring manager HR / operations Identify key moments that matter and define target experience outcomes ________________________________________ Experience Design within Workday Translate experience vision into Workday‑enabled solutions Work deeply within: Workday onboarding frameworks Business process configurations Notifications, tasks, and workflows Ensure experience design is practical, scalable, and aligned with platform capabilities ________________________________________ Friction Identification & Simplification Diagnose pain points such as: Too many steps / handoffs Lack of clarity for new hires Redundant or manual processes Poor manager enablement Simplify workflows and eliminate unnecessary complexity Drive automation‑first and self‑service‑first thinking ________________________________________ Cross‑Functional Experience Design Collaborate across: Recruiting (handoff from TA to onboarding) Core HR IT provisioning Learning / compliance Payroll / benefits (where applicable) Ensure onboarding is not siloed but connected across systems and teams ________________________________________ Digital Experience & Integration Thinking Design how onboarding experience surfaces across: Workday (core system) HR Assist / chatbot layer (if applicable) Email / notifications / manager tools Ensure a consistent and cohesive experience layer, even across multiple systems ________________________________________ Prototyping & Iteration Create: Journey maps Experience blueprints Low‑fidelity prototypes (flows, interactions) Run working sessions with stakeholders to iterate on solutions quickly Validate designs with real user feedback where possible ________________________________________ Measurement & Continuous Improvement Define success metrics such as: New hire experience score Time‑to‑productivity Task completion rates Manager satisfaction Establish a continuous improvement loop for onboarding Ability to work with multiple stakeholders and coordinate with Offshore and Onshore teams Education Bachelors in Engineering Salary Range: $120000 - $160000 a year ________________________________________ Experience Design within Workday Translate experience vision into Workday‑enabled solutions Work deeply with in: Workday onboarding frameworks Business process configurations Notifications, tasks, and workflows Ensure experience design is practical, scalable, and aligned with platform capabilities ________________________________________ Friction Identification & Simplification Diagnose pain points such as: Too many steps / handoffs Lack of clarity for new hires Redundant or manual processes Poor manager enablement Simplify workflows and eliminate unnecessary complexity Drive automation‑first and self‑service‑first thinking ________________________________________ Cross‑Functional Experience Design Collaborate across: Recruiting (handoff from TA to onboarding) Core HR IT provisioning Learning / compliance Education Bachelors in Engineering Salary Range: $120000 - $160000 a year Qualifications: BACHELOR OF COMPUTER SCIENCE #J-18808-Ljbffr

Vacancy posted 2 days ago
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