Sr. Network Engineer

ROLE RESPONSIBILITIES


Network Design and Implementation:
• Develop and implement network architectures that align with business objectives
• Oversee the deployment and configuration of network devices, including routers, switches, firewalls, and wireless access points


Network Management
• Monitor and maintain network performance,
• Troubleshoot L2/L3 Level issues,
• Handling P3/P4 tickets and guide to offshore team.
• Working on High priority tickets P1/P2 and perform RCA and permanent fix
• Liaison with service provider for link related services
• Liaison and coordinate with different vendors / OEMs for hardware / software upgrade / replacement
• Train and KT for other associates as necessary


Incident Handling:
• Proficiently handle any incidents that occur on the NOC or client network.
• Respond to network-related issues reported by users, offering immediate solutions or escalating the issue if necessary.


Documentation:
• Create and maintain comprehensive documentation for all implemented network configurations and associated troubleshooting steps


Network Implementation and Configuration:
• Install, configure, and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points.
• Implement and manage network protocols, such as TCP/IP, OSPF, BGP, and VLANs.
• Configure and manage network security devices and technologies, including firewalls, VPNs, and intrusion detection/prevention systems.
• Perform network upgrades and migrations with minimal disruption to services.
• Implement wireless networks.


Network Maintenance and Troubleshooting:
• Monitor network performance and identify and resolve network issues.
• Perform routine network maintenance and updates.
• Troubleshoot complex network problems and provide timely resolutions.
• Maintain accurate network inventory and documentation.
• Respond to network incidents and provide on-call support as needed.



Security and Compliance:
• Implement and maintain network security best practices.
• Ensure network compliance with industry standards and regulations.
• Conduct security assessments and vulnerability scans.
• Implement and manage network access control policies.


Collaboration and Communication:
• Collaborate with cross-functional teams, including system administrators, security engineers, and application developers.
• Communicate effectively with stakeholders to provide updates and resolve issues.
• Provide technical support and training to end-users.
• Work with vendors to resolve hardware and software issues.


REQUIRED TECHNICAL QUALIFICATIONS


Technical Skills:
• Strong understanding of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, etc.).
• Experience with network hardware and software from vendors such as Cisco, Juniper, or Arista.
• Experience with network virtualization technologies.
• Proficiency in scripting languages (Python, Perl, etc.) and automation tools (Ansible, Terraform, etc.).
• Experience with network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix).
• Strong understanding of network security best practices.
• Very strong working experience on Extreme networks switches, Cisco Switches & Routers, Juniper Routers


OEM :
• LAN: Extreme and /OR Cisco , Extreme and / Or Avaya ,
• WAN : Cisco and / OR Juniper
• WALN : Cisco Meraki and / Or Aruba


Soft Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong Operation management skills.
• Ability to adapt to rapidly changing technologies.


EDUCATION REQUIREMENTS
• Bachelor's degree in computer science, Information Technology, or a related field.
• 8-10 Years of Domain Experience.
• Cisco / Extreme Network equivalent certification would be preferred.