Quality Control Lead

Position Summary

The Quality Control Lead is responsible for overseeing all quality assurance and quality control activities within a custom vehicle manufacturing environment. This role ensures that vehicles are built in accordance with engineering specifications, customer requirements, regulatory standards, and company quality expectations. The Quality Control Lead works closely with Production, Engineering, Purchasing, and Service teams to identify quality issues, implement corrective actions, and drive continuous improvement initiatives throughout the manufacturing process.

Essential Duties and Responsibilities

Quality Oversight

• Lead and coordinate quality control activities throughout the vehicle manufacturing process.
• Perform and oversee inspections of fabricated components, assemblies, electrical systems, hydraulic systems, and completed vehicles.
• Conduct final vehicle inspections and sign-off prior to shipment.
• Develop, implement, and maintain quality inspection procedures and checklists.
• Ensure adherence to company quality standards, safety regulations, and applicable industry requirements.
• Additional tasks as needed.

Problem Resolution

• Investigate quality defects, customer complaints, and non-conformances.
• Perform root cause analysis and implement corrective and preventive actions (CAPA).
• Collaborate with production supervisors and engineering teams to resolve quality issues efficiently.
• Track quality metrics and monitor the effectiveness of corrective actions.

Documentation & Reporting

• Maintain accurate inspection records, quality reports, and non-conformance documentation.
• Ensure quality documentation is complete and properly retained.

Team Collaboration

• Work closely with fellow technicians, the Lead Technician, and other departments to complete projects on time.
• Communicate effectively to ensure alignment of project requirements and expectations.
• Provide input on potential improvements to processes and workflows.

Safety and Compliance

• Adhere to all safety protocols and guidelines to maintain a safe work environment.
• Use personal protective equipment (PPE) and follow company policies to minimize risk.
• Stay informed about regulatory requirements and industry standards.

Vehicle Upfitting

• Perform installations and modifications on commercial vehicles, including electrical, mechanical, and structural upfits.
• Follow work orders, blueprints, and technical specifications to complete assigned tasks accurately.
• Operate tools and equipment safely and efficiently to ensure quality workmanship.

Experience

• 5+ years of experience in a similar role, preferably within the automotive, fleet services, or vehicle upfitting industry.
• Strong understanding of the industry, vehicle upfitting processes, tools, materials, and best practices in a production environment.
• A strategic mindset to drive growth and operational excellence.
• Ability to handle unexpected challenges and quickly find solutions.
• Strong leadership, communication, and problem-solving skills.
• Proficient in business software tools (Microsoft Office, ERP systems)

Education

Bachelor’s degree in Business, Operations Management, Automotive Technology, or related field preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand. The employee may occasionally lift and/or move up to 50 pounds.

Work Environment

The noise level in the work environment is typically moderate.

Compensation

Paid Weekly.

Schedule

May involve extended hours depending on business needs. Monday through Friday.