VP, Controller

Controller Position at Metro Credit Union

At Metro Credit Union, strong financial stewardship isn't just about getting the numbers right, it's about creating clarity, trust, and confidence for the future. As we continue to grow and modernize, we're looking for a forward-thinking Controller who brings deep accounting expertise, a passion for strong controls, and the energy to evolve how the function operates.

This is a high-impact role for a seasoned accounting leader who enjoys mentoring teams, partnering closely with executive leadership, and turning complex financial information into meaningful insight for decision-makers all within a mission-driven, highly regulated environment.

The Role

Reporting directly to the Chief Financial Officer, the Controller is responsible for the integrity, accuracy, and effectiveness of the Credit Union's accounting, financial reporting, and control environment. This role leads the accounting function and ensures compliance with GAAP, regulatory requirements, tax obligations, and internal policies, while supporting informed decision-making at the executive and Board level.

The Controller balances hands-on operational leadership with oversight and strategic support, ensuring accounting operations, systems, and controls are well-managed, compliant, and positioned to support the Credit Union's ongoing growth.

Key Responsibilities

Accounting & Financial Reporting

• Directs the timely, efficient, and accurate preparation and submission of accounting, regulatory, and tax reports for the credit union, including monthly and annual financial statements, board reports, call reports, tax returns, and other regulatory reporting requirements.
• Leads and carries out period-end (e.g., monthly, quarterly, and yearly) financial closing processes in a precise and timely manner, including accounts payable, automated and manual accounting entries, accrual adjustments, and monthly g/l reconciliations
• Ensures appropriate and accurate application of GAAP and accounting regulations adopted by federal and state regulators and internal policies. Leads technical accounting policy support for strategic initiatives and non-routine activities.
• Oversees Current Expected Credit Losses ("CECL") policy and manages all aspects of the monthly and quarterly CECL calculation. Participates in the decision-making process regarding modifications to borrowers experiencing financial difficulty and provides accounting guidance and treatment required under CECL and other regulatory guidelines.
• Oversees investment portfolio accounting and supports the CFO with required processes such as pre-purchase analysis as stipulated in the Investment Policy, settlement and funding of all investment transactions. May manage preparation of Investment Committee presentation materials.
• Acts as liaison officer between credit union and external examiners and auditors, as well as the risk management team, supplying required information in a timely, accurate and efficient manner.
• Prepares Board of Directors presentation materials including but not limited to financial statement review, budget comparison, market analysis, loan and deposit trends, key performance indicator analysis and other analytics.
• Supports the management of the asset/liability risk management function including but not limited to daily liquidity needs and uses, and preparation of Asset Liability Committee presentation materials and calculation of regulatory capital ratios.
• Stays current on financial reform issues affecting credit unions and proactively identifies issues on the horizon. Researches and interprets new accounting pronouncements and determines financial and operational impacts on the credit union.

Controls/Process Improvement & Automation

• Maintains a strong control environment and reviews and revises accounting policies, procedures and controls when changes are warranted. Ensures new processes and activities considered have adequate policies, procedures, and internal controls to ensure sound and efficient operations.
• Oversees accounting software administration and reviews. Enhances accounting infrastructure to support increasingly complex legal and financial structure.
• Ensures technologies and automation tools are utilized to their fullest potential, including software upgrades, new implementations of financial technologies, and enhanced use of data platforms to ingest data from core systems. Leads transformation initiatives for the accounting function to increase automation and streamline processes.
• Supports operational projects across the credit union ensuring accounting impacts and changes to processes are appropriately reflected in financial reporting by actively participating on committees and task forces.
• Performs ad hoc projects and analyses, including but not limited to other job-related duties as assigned, to support the credit union.

People Management

• Leads the accounting team and keeps everyone connected across the department.

Education and Experience

• Bachelor's degree in finance or accounting or equivalent combination of education and work experience; CPA license strongly preferred
• Master's degree in accounting or finance strongly preferred
• 5+ years of Controllership responsibilities; 10+ years of accounting experience in a financial institution
• Prior experience with web-based financial portal and general ledger system
• Prior experience developing accounting procedures in an effective control environment

Qualifications

• Demonstrated expertise in of all aspects of accounting for a community financial institution.
• Excellent knowledge of budgeting, cost accounting, investments reporting, and operations.
• Highly proficient in state and federal credit union and financial institution regulations
• Proven knowledge computing skills including general ledger, loan, deposit and related software and experience in MS Office applications.
• Strong organizational and time management skills.
• Strong communication skills with the ability to work effectively with internal and external parties, provide leadership for the department and influence senior level management as needed.
• Strong analytical, planning, problem solving, and project management skills.
• Proven ability to work within a collaborative team environment.
• Demonstrated ability to manage, train, and develop staff.
• Ability to oversee financial reporting, including regulatory, internal, and external reporting.
• Ability to work independently and prioritize departmental responsibilities.

This role is ideal for a Controller who values strong fundamentals, accurate reporting, disciplined controls, and regulatory excellence but who is also energized by improving systems, mentoring teams, and thinking ahead. You're comfortable in the details, confident with senior stakeholders, and motivated by the opportunity to strengthen and modernize an accounting function that plays a critical role in Metro's success.

Compensation Disclosure:

$150,000 - $200,000 annually

The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation.

Why Join our team:

• Comprehensive Benefits:
• Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Sales Incentives; annual retention bonus vesting program
• Three weeks paid vacation; 11 paid holidays
• 401(k) with matching plan & safe harbor plan allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution
• Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans;
• $150/Quarter reimbursements for wellness and lifestyle expenses
• Discounts on Pet Insurance
• Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
• Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
• Exceptional training program (classroom, on-the-job, and mentoring) Stable and growing organization

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its View email address on talent.com program.

Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the