Front Desk Receptionist

## Front Desk ReceptionistApplylocations: Knoxville, TNtime type: Full timeposted on: Posted 23 Days Agojob requisition id: R-0000022148Why Join Us?At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!**Job Description:**The **Front Desk Receptionist** provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.**Primary Duties & Responsibilities:*** To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.* Schedule appointments and assist with scheduling any additional testing directed by the physician.* Ensure all required patient paperwork is compiled for that day’s appointments.* Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.* Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.* Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.* Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.* Reconcile payment batches at the end of every day and turn them in to the Site Manager.* Schedule follow-up procedures and coordinate any local ASC cases.* Assist patients with the completion of the Phreesia registration system.* As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.**Qualifications:*** Minimum High School Diploma or GED required.* Minimum of two (2) years of front office experience, preferably in a medical setting.* 1 - 2 years of customer service.**Knowledge, Competencies & Skills:*** Excellent customer service.* Attention to detail and willingness to learn.* Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.* Strong communication skills, both verbal & written.* Proficient computer software and database skills.* Comfortable working in a fast-paced environment.* Very comfortable asking probing questions to patients.* Must demonstrate a caring, compassionate, and patient attitude.* Maintain HIPAA compliance.* Multitasking and proactive problem-solving.* Ability to type 40 Words Per Minute.**Direct Reports:*** N/A.**Travel:*** Ability to travel to other sites as necessary.**Physical Requirements for the Job:*** Able to sit, stand and or walk throughout the day.* Intermittently required to stoop, bend, speak, and listen.* Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.United Urology Group is regarded as the leading urology network in the country. Our Affiliates include Chesapeake Urology, Arizona Urology—Phoenix & Scottsdale, Arizona Urology—Tucson, Colorado Urology, and Tennessee Urology. #J-18808-Ljbffr