Endpoint Administrator II

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We're tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world's most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities.

Our people-centered, "People First" culture and "One Firm-Firm" motto promotes integrated teams that unite to shape the future of cities. Gensler's vision is to "Create a Better World through the Power of Design," and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together.

Your Role

This is a versatile role in process assessment, application deployment, development, and Endpoint Management for over 19,000 endpoints (including Windows, Mac, and Mobile Devices). Under the supervision of the Endpoint Systems Manager, the Endpoint Administrator II will participate in troubleshooting and operating the enterprise's Microsoft Configuration Manager and Microsoft Intune environments, as well as application packaging and deployment, OSD development and deployment, and GPO maintenance for endpoints and applications. Candidates must be able to work effectively with a team while completing multiple concurrent, complex tasks with minimal or no supervision. This role requires excellent communication skills, both with team members and with business contacts at various levels.

**This position will be based on-site 5 days a week**

What You Will Do

• Design/Maintain Modern Device Management Policies

• Design/Maintain GPO Configurations

• Design/Maintain Login Scripts

• Design/Maintain Operating System Deployment Configurations via Microsoft Configuration Manager and Microsoft Intune via Autopilot

• Develop and Distribute Complex Application Packages via Microsoft Configuration Manager and Intune via the PowerShell App Deployment Toolkit framework

• Facilitate and participate in Change Management Process

• Troubleshot Software and Hardware Problems with Standard Configurations

• Direct & Indirect Team Member Training, Coaching and Leading

Your Qualifications

• Bachelor's degree in computer science or computer information systems, plus a minimum of 5 years of IT-related experience, or an Associate degree with 8 years of IT-related experience

• 3+ years of Microsoft Configuration Manager experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)

• 3+ years of Microsoft Intune experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)

• 3+ years of Operating System Deployment via Microsoft Configuration Manager

• 2+ years of Operating System Provisioning via Microsoft Intune

• 2+ years of GPO Development and Maintenance

• Window Patch Management via Microsoft Configuration Manager, WSUS, PatchMyPC

• Tier 2/3 support experience in an Enterprise Desktop Environment

• 2+ years of Direct & Indirect team Training, Coaching, and Leading

• Excellent troubleshooting and solution development skills

• Comfortable working within a change and release management system

• Professional with a "Customer Service" attitude

• Microsoft Certified IT Professional

• ITILv3/4 Foundations Certification a plus

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We're tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world's most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities.

Our people-centered, "People First" culture and "One Firm-Firm" motto promotes integrated teams that unite to shape the future of cities. Gensler's vision is to "Create a Better World through the Power of Design," and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together.

**if this position is located in Los Angeles, CA the base salary is estimated between $95k-$105k plus bonuses and benefits and contingent on relevant experience.

**if this position is located in Dallas, TX the base salary is estimated between $85k-$95k plus bonuses and benefits and contingent on relevant experience.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Awareness Week," our offices reflect our people's diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

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