Set Up Specialist

" Johnson City, 2304 Silverdale Drive, Johnson City, Tennessee, United States of America Job Description Posted Wednesday, June 3, 2026 at 5:00 AM Overview LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. The Setup Specialist is responsible for supporting the setup activities for sample tracking studies, including database and form setup, and/or any other setup activities required for proper sample tracking activities. All activities ensure quality deliverables on time to LabConnect clients. Please note: this role will be performed onsite at our JohnsonCity,TN facility. The schedule will be Monday-Friday,8am-5pm and one Saturday shift per quarter will be required. Responsibilities Support of SampleGISTICS digital form creation and database setup tasks required for successful form review (Form drafting, building, mapping, and any related LIMs setup and QC activities). Execution of setup activities for all sample tracking technologies employed by LabConnect. Support of LabConnect’s Client Services Study Setup team regarding any Sample Tracking related documentation. Review of clinical trial documentation, as required for job duties or in support of project management teams. Internal data QC activities. Support troubleshooting of sample tracking activities. Attending meetings and, at times, presenting team information. Support process improvement and other corporate initiatives, as needed. Other related duties and tasks as necessary, or as assigned. Ensures any out-of-scope work is submitted or communicated for add fees or OSD/budget inclusion and invoiced appropriately for work performed during the invoice review process if applicable. Education and Qualifications High School Diploma (or GED) required. Bachelor’s degree, or Associate’s degree with +2 years clinical or laboratory experience, and/or equivalent combination of education and experience is preferred. Priority will be given to applicants with an educational background in natural or computer sciences, experience in IT, or training in clinical laboratory sciences. Must possess excellent organization and interpersonal skills, and a wide degree of creativity and latitude. The ability to navigate software and databases is a must. Experience in customer service and Microsoft Office applications, specifically Excel, is preferred. Very high attention to detail and excellent multi-tasking skills are required for success in this position. Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have advanced knowledge of Microsoft Office applications including Word, Excel, and Power Point. Supervisory Responsibilities This position does not have supervisory responsibilities. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus. Join our team and discover how your work can impact patients' lives around the world! Some of the Perks our LabConnectors Love Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) Health Benefits beginning on date of hire PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community Short and Long-Term Disability, Life Insurance, and AD&D We celebrate our differences, which enriches our culture! In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always . We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to " #J-18808-Ljbffr