Field Support Specialist (On-Call) New Washington, District of Columbia, United States

Washington, District of Columbia, United States Field Support Specialist (On-Call) Support daily operations, step in when needed, and keep the office running. SPS Global is seeking a Field Support Specialist (On-Call) to provide on‑site coverage and operational support across client locations in San Francisco. This floating position supports business continuity when regular staff are out of the office or when additional project coverage is needed. What You’ll Do: Mail & Shipping Operations Oversee incoming and outgoing mail and packages Log and track deliveries using chain‑of‑custody systems Distribute mail and notify employees of deliveries Process shipping requests and verify packing documentation Office & Facilities Support Assist with supply ordering and stocking common areas Support light facilities tasks and service requests Monitor and support copy/print equipment Assist with office moves and workspace transitions Set up and break down conference rooms as needed Reception & Client Support Provide front desk or concierge coverage as needed Answer and direct calls professionally Deliver consistent, high‑level customer service to employees and visitors What You Bring: Strong communication and customer service skills Ability to multitask in a fast‑paced environment Working knowledge of MS Office and office technology Understanding of shipping and receiving procedures Ability to work independently with minimal supervision Flexible schedule with the ability to travel between client sites Requirements Required High School Diploma or equivalent 6+ months of prior work experience preferred Strong organizational, time management, and problem‑solving skills Ability to learn and navigate computer‑based systems Professional demeanor with a customer‑service mindset Ability to work assigned hours and follow established policies Preferred Experience in mailroom, office services, reception, or facilities support Familiarity with shipping/receiving processes and office equipment Physical Requirements Role requires regular walking, standing, bending, kneeling, and sitting for extended periods Ability to lift or move 40 lbs. frequently Ability to move packages via wheeled cart (up to 60 lbs. capacity) Manual dexterity to operate phones, copiers, and related office equipment Travel None or negligible Other Duties This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice. Compensation Pay Range: $21 – $22 USD Benefits Career Growth: Opportunity to learn new skills and advance career. Learning & Development: Promote a culture of learning. We Recognize Talent: Recognition programs for all employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit, Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home, Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions under 30 hours/week may have a different offering. Equal Employment Opportunity Statement SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, or any other status protected by applicable law. Reasonable Accommodations SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. #J-18808-Ljbffr SPS Switzerland AG