Accountant II, Loan Servicing

Job Type


Full-time

Description

This position will report to and operate within CV3 Financial Services, a dedicated subsidiary of CV3 Holdings.

CV3 Financial Services provides financing for non-owner-occupied investment properties, providing flexible loan solutions combined with the experience our customers can trust.

CV3 is more than just a lender. We partner with our customers to accelerate real estate opportunities and are invested in their success. We leverage the best technology to eliminate complexity and simplify the loan process, while never losing sight of the value of building personal relationships with our customers.

We've set the bar high. The aspirational mission is to be the #1 choice as a trusted capital partner for real estate investors. We are ready when you are!

Our People are Our Power

Great people make great companies. CV3 has nurtured a people-first culture, an entrepreneurial team, and a disciplined craft that fuels innovation and delivers results. We create lasting client relationships based on trust and transparency. We cultivate these relationships by taking amazing care of our people and our customers. Above all, what sets us apart are our five Core Values, which guide everything we do.

GENERAL PURPOSE:

The Accountant II, Loan Servicing is responsible for assisting the finance department in creating accurate and timely financial records for the organization. This position assists with the accounting, reconciliation, reporting, and control functions related to loan servicing activity, including custodial collections, escrow accounts, servicing-related bank activity, and related general ledger balances. Provides financial information by researching, analyzing, and reconciling loan accounting and servicing-related transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understands and applies generally accepted accounting principles (GAAP) to assigned work, including the accounting impact of loan servicing activity, custodial accounts, escrow activity, cash transactions, and related general ledger balances.
• Maintains schedules, compiles reports, reviews loan accounting transactions, and assists with month-end close activities, including journal entries, account reconciliations, variance analysis, and supporting documentation.
• Reconciles general ledger accounts to underlying support, including bank statements, servicing system reports, subledger activity, and other source documentation; investigates and resolves reconciling items in a timely manner.
• Performs analysis of account balances and activity, identifies trends, unusual items, shortages, excess balances, timing differences, or other discrepancies, and provides clear explanations or escalations as needed.
• Understands, performs, and maintains accounting functions in compliance with internal controls, business processes, established accounting procedures, and applicable audit or compliance requirements.
• Collaborates with Accounting, Treasury, Finance, Servicing, Compliance, and Operations teams to ensure accurate recording, reconciliation, and reporting of loan servicing activity.
• Supports state examinations, regulatory reviews, investor or lender requests, SOC-related reviews, and annual audits by preparing schedules, reconciliations, rollforwards, transaction support, and account analyses.
• Assists with maintaining forms, templates, desktop procedures, manuals, and process documentation for accounting, treasury, finance, and servicing accounting workflows.
• Identifies recurring reconciliation issues, process gaps, manual workarounds, or control weaknesses, and recommends improvements to increase accuracy, efficiency, timeliness, and audit readiness.
• Communicates accounting issues, discrepancies, process gaps, and status updates clearly and timely to management and business partners; collaborates effectively with team members to resolve issues and meet deadlines.
• Provides support to Accountant I team members and assists with training or knowledge-sharing related to assigned accounting and reconciliation processes, as needed.
• This position may involve handling confidential and sensitive information as part of its daily responsibilities. Employees are expected to exercise discretion and protect all sensitive data, including but not limited to personal information, loan details, business and financial records, and proprietary materials.

SPECIALTY DISCIPLINE:

Loan Servicing:

• Reconciles and balances custodial collection, escrow, P&I, suspense, clearing, and other servicing-related bank and general ledger accounts within NetSuite and related systems on a daily, weekly, and monthly basis, as applicable.
• Ensures servicing-related balances reconcile between bank accounts, the general ledger, loan servicing systems, and supporting documentation, including borrower payments, payoffs, escrow activity, advances, recoveries, chargebacks, and unapplied cash.
• Ensures all in-house servicing escrow transactions are accurately recorded in the appropriate liability accounts and verifies the accuracy and timeliness of escrow disbursements, including property taxes, insurance, borrower refunds, and related payments.
• Investigates and resolves escrow, custodial, P&I, suspense, clearing, and other servicing-related variances between ledger, bank, and servicing system activity to ensure accuracy for borrower, investor, and company accounts.
• Identifies excess funds, shortages, unapplied funds, aged reconciling items, stale checks, outstanding disbursements, and timing differences; coordinates with Treasury, Finance, and Servicing on required transfers or corrective actions.
• Prepares and maintains servicing-related reconciliation schedules, rollforwards, variance explanations, account analyses, and supporting documentation for month-end close, audits, examinations, and management review.
• Assists with servicing-related journal entries, adjustments, reclasses, and accruals, ensuring entries are properly supported and tied to bank activity, servicing system reports, and general ledger balances.
• Performs established reconciliation procedures, control reviews, and audit support procedures in compliance with applicable SOC 1, SOC 2, internal control, and company policy requirements.
• Serves as an accounting resource for loan servicing processes and provides ad hoc analysis, reporting, reconciliation support, and project assistance related to servicing operations, escrow accounting, custodial accounting, audits, examinations, and process improvement initiatives.

Requirements

Successful candidates will possess:

• Bachelor's degree in accounting or related field required, or a combination of education and experience.
• 3+ years of experience in the accounting field, preferably in mortgage, banking, private lending, loan servicing, or financial services industry.
• CPA preferred but not required.
• Strong understanding and knowledge of GAAP.
• Intermediate to advanced Microsoft Excel skills required, including the ability to work with large data sets, pivot tables, lookups, and reconciliation workbooks.
• Experience with general ledger accounting, account reconciliations, journal entries, month-end close, variance analysis, and supporting audit schedules required.
• Experience reconciling bank accounts, custodial accounts, escrow accounts, clearing accounts, suspense accounts, or other high-volume cash activity preferred

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:

• Should possess strong organizational and multi-tasking skills
• Be flexible with the ability to adapt to changes quickly
• Able to work under pressure and meet deadlines
• Possesses strong task management skills
• Self-starter with strong ownership while working well with others
• Ability to analyze and problem solve
• Proven ability to process large data analysis with multi-entities that are complex and high volume driven
• Thinks ahead and anticipates needs based on prior experiences; makes an effort to act in advance either to prepare for a situation or to prevent it
• Able to apply critical thinking and focus on problem solving
• Personal effectiveness and credibility with a focus on financial management
• Holds discretion and conducts themselves in the highest ethical standard
• Possesses excellent verbal and written communication skills
• Simultaneously maintains a "big picture" view while being detail oriented
• Able to build and maintain effective business relationships
• Maintains strong levels of customer support in a complex environment
• Effectively presents and communicates to executive level audiences.

What's in it for you:

Inspiring Culture : We have earned the reputation as an exceptional workplace, designed with the deepest intentions for you to thrive. We are committed to being a transparent environment where team members are encouraged to ask questions, be heard, and never stop learning. We foster an inclusive and supportive environment where creativity and innovation thrive.

Talent Development: We invest in our team members' growth and development. You will have access to ongoing training, mentorship, and opportunities to expand your skill set and advance your career.

Impactful Work: Join us in making a meaningful impact. At CV3, we are a team. A highly motivated group of dedicated, talented people, motivating each other and working together towards our shared and individual goals. We show up. Every Day. For each other and our customers.

Innovation: We embrace new ideas and technologies. You will have the chance to work on cutting-edge projects and contribute to solutions that shape our industry.

Work-Life Balance: We value work-life balance and understand the importance of a healthy and fulfilling personal life. We work with you to determine the best work style for you and CV3.

Benefits Package: We provide competitive compensation packages and comprehensive benefits to underscore our commitment to the well-being of our team.

• Health Insurance
• HSA Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance
• VSP Vision Insurance
• Flexible Spending Accounts (FSA)
• Group Paid Life and AD&D Insurance Supplemental Coverage
• Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
• 401 (k) Retirement Plan (2-Year Vesting)
• Legal Services
• Virtual Behavioral Health
• Employee Assistance Program (EAP)

Employee Perks:


Beyond our comprehensive benefits package, CV3 provides a diverse array of advantages to our team members.


These include PTO, birthday gift card and the day off, community outreach opportunities, access to Doordash's Dash Pass, Employee discount program - Great Work Perks, an on-site dog park at our headquarters, company swag, stipends, and much more!

At CV3, we are committed to the principles of diversity, equity, inclusion, and equal opportunity. We build teams and grow talent that reflects the diversity of the clients and communities we serve. Diversity of background, experience, and perspective adds value and depth to our teams and creates better business results.

CV3 is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all team members feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws. Qualified applicants with arrest or conviction records will be considered in accordance with the ordinance and the California Fair Chance Act.

Experience counts, attitude matters. The range listed is just one component of CV3's total rewards package for our team members. Other rewards may include quarterly bonuses, role-based incentives, and region-specific benefits. A team member's position within the listed salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.

Salary Description:

$68,624 - $90,000