Insurance Coordinator

JOB OBJECTIVE : To assist employees with benefits enrollment and questions, assist with verification of billing, maintain employee benefit files including FMLA and workers compensation (electronic and paper), and process COBRA and retiree benefits to include life insurance and death benefits. This position must maintain the highest level of confidentiality.

1. Administer various employee benefits programs such as group health, dental, vision, life, supplemental insurance programs.

2. Assist with orientation and instruct new hires on how to enroll in their employee benefits.

3. Maintain employee benefits filing systems and ensure benefits changes are submitted to payroll timely and appropriately to process deductions.

4. Assist employees with claim forms.

5. Processes and assists family members with death benefits

6. Review and respond to unemployment claim with proper documentation.

7. Provides information in verbal and/or written communication in a polished and professional manner.

8. Reviews and participates in ensuring the integrity of the work flow of the benefits enrollment process.

9. Maintain information relative to all group insurance policies, premiums, claims, and costs.

10. Administer COBRA in a timely manner.

11. Creates, develops, and maintains any health awareness initiatives for Harrison County employees in cooperation with benefits provider.

12. Assist Comptroller in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the County and its employees.

13. Act as a liaison for the County with the Third-Party Administrator(s) regarding questions, concerns, or issues regarding employee benefits.

14. Provides information to employees regarding payroll and provisions and usage of benefit plans.

15. Assists retirees with continuation of or discontinuance of insurance benefits.

16. Must be proficient in Microsoft Word, Excel, UKG, and E-Navigator. (Working knowledge of UKG preferred)

17. Creates and maintains medical records files for employees in paper document and electronic form.

18. Provides information to employees on Harrison Countys Deferred Compensation Plan for retirement savings opportunities.

19. Performs general administrative and clerical duties, to include but not limited to: answering phones, photocopying, scanning, faxing, mailing and filing.

20. Responds to employee general information requests.

21. Files and coordinates workers compensation claims with third-party administrator. Works directly with MPE Workers Compensation Services and Harrison County clinic for workers compensation claims. Follows up on claims.

B. S. Degree in Human Resources Management, Business Administration, or related field is preferred

SHRM-CP or SHRM-SCP is preferred

Three (3) to five (5) years of work experience in human resources and employee benefits.

A combination of education and experience will be considered.