CASE MANAGER

Job Description

Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE:

Monday through Friday, 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM

SUMMARY:

Family Service League is seeking a full-time Case Manager for the HUD-RRH program in Huntington. The Case Manager will report to the Assistance Program Director and Program Director and is responsible for assisting homeless families in obtaining permanent housing. The Case Manager will develop relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, collaborate with government agencies to link apartments and utilize rental subsidy programs, conduct client assessments, link families and individuals with community-based service resources and assist clients in achieving self-sufficiency and housing stability through advocacy, counseling, and resource referrals.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• May be eligible for Public Service Loan Forgiveness (PSLF)
• Employee Discounts and more!

RESPONSIBILITIES:

• Conduct comprehensive intakes and assessments with all clients.
• Develop individualized housing plan for each client.
• Meet with clients regularly.
• Locate appropriate housing for households who are homeless.
• Develop goal plans and conduct quarterly reviews.
• Provide referrals for community resources and support.
• Ensure timely completion of housing inspections.
• Address issues of safety, cleanliness, and hygiene.
• Assist with landlord negotiations.
• Work with clients in creating a budget and financial management plan.
• Provide ongoing support and counseling for clients in reaching their goals.
• Provide additional information/instruction on the skills required to secure and maintain permanent housing to program participants.
• Assist participants in the completion of all housing applications and ensure the applications are submitted to housing programs in a timely manner.
• Develop new housing resources.
• Escort participants to view apartments and other appointments as needed.
• Assist participants in moving into permanent housing e.g. attend lease signing, ensure utilities are turned on, and coordinate transportation and moving.
• Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.
• Document and maintain up to date records on services provided.
• Provide crisis intervention.
• Advocate for client needs.
• Document all contact with and on behalf of the program participants.
• All other duties as assigned.

QUALIFICATIONS:

Bachelor’s degree required; MSW or related graduate coursework preferred. 

At least 2 years of experience in human services and knowledge of the homeless population and DSS policies and regulations required. 

Excellent organizational, time-management and verbal and written communication skills. 

Proficient computer skills, including Microsoft Office required; experience with HMIS preferred. 

Valid and clean NYS Driver’s License required. 

Bilingual in Spanish preferred.

PHYSICAL REQUIREMENTS:

This position often requires sitting and working at a computer for extended periods of time, travelling to different FSL offices.