Sr. Operations Manager (Cumberland County, NJ)

Overview Bloom Energy is seeking a Sr. Operations Manager to join our team. The role is based in a field office (Cumberland County, NJ) and is a fully on-site, in-office role 5 days a week when not traveling. The Sr. Operations Manager is responsible for the end-to-end operation, maintenance, and service execution of Bloom Energy’s Solid Oxide Fuel Cell installations at customer sites, ensuring safe, reliable, and compliant operation of the Bloom Energy Server, with 24/7 on-site service responsiveness, troubleshooting execution, and coordination of field service activities. The position serves as the single operational owner at site level, interfacing with customers and coordinating with Remote Monitoring, Engineering, Field Service, and Fulfillment teams to meet uptime, efficiency, SLA, and contractual commitments. Responsibilities Site Operations Leadership: Serve as the primary operational owner for the assigned O&M site; act as the single point of contact for customer facility and operations teams; lead daily O&M routines, inspections, system monitoring, and reporting; ensure operational discipline, site readiness, and adherence to standard work practices. Operations, Maintenance & Service Execution: Prioritize, coordinate, and manage site-level outcomes; oversee preventive, corrective, and predictive maintenance activities; ensure timely execution of preventive maintenance schedules and efficient handling of service events and failures; coordinate on-site troubleshooting, repairs, upgrades, and component replacements; validate work orders, job plans, and maintenance documentation. Fleet Health & Performance Monitoring: Monitor system KPIs including power output, efficiency, fuel usage, degradation trends, and alarms; collaborate with Remote Monitoring and Engineering teams to diagnose and resolve performance deviations; support advanced diagnostics and root cause analysis for recurring issues. Safety, Quality & Compliance: Ensure compliance with all EHS requirements, permits, and safety procedures; lead safety briefings, toolbox talks, audits, and contractor safety management; maintain audit readiness for regulatory, customer, and internal inspections; promote a strong safety and quality culture across all site activities. Customer Communication & Stakeholder Management: Proactively communicate planned maintenance, outages, and performance updates to customers; support customer queries related to power availability, output, and operational performance; represent Bloom Energy professionally at site level and build strong customer relationships. Performance & Reliability Management: Track site uptime, SLA compliance, response times, and key operational KPIs; drive improvements in system reliability, service response, and operational efficiency; analyze incident trends, conduct root cause analysis, and implement corrective and preventive actions. Work Coordination & Vendor Management: Coordinate activities with contractors, service partners, utility providers, and fuel suppliers; ensure availability of spares, tools, and consumables required for uninterrupted operations; monitor quality, safety, and timeliness of outsourced maintenance and service work. Documentation & Reporting: Maintain accurate operational logs, maintenance records, and safety documentation; submit weekly and monthly site performance and service reports; provide insights, lessons learned, and recommendations to regional and global leadership. Qualifications Bachelor’s degree in Engineering, Operations 10–15 years in plant operations, power generation, or industrial O&M with strict SLA requirements Strong understanding of electromechanical, thermal, and control systems Experience in site operations, vendor management, and customer interaction Ability to interpret engineering drawings and system performance data Demonstrated experience leading managers and influencing global, matrixed teams across regions and functions Preferred: Experience with fuel cells, CHP, microgrids, or distributed energy systems; exposure to solid-oxide or high-temperature electrochemical systems Safety certifications (NEBOSH/HSE) or electrical operations certifications; familiarity with SCADA systems Salary Range: $178,800.00 - $257,200.00

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We are aware there are instances where individuals are receiving job offers that fraudulently allege to be from Bloom Energy or one of our business units. This type of fraud can be carried out through false websites, or through fake e-mails claiming to be from the company or social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs via social media or chat-based applications, nor do we send or request payments for the purchase of business related equipment. If you suspect fraud, please report it to your local authorities immediately. Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels. #J-18808-Ljbffr 101 Bloom Energy