CRM Manager
Helfy
We’re looking for a hands-on CRM Manager to own and execute customer communications across key lifecycle touchpoints. This role is highly execution-focused, combining creative messaging, marketing automation, and data-driven optimization to drive customer engagement, retention, and loyalty. Responsibilities Manage day-to-day customer communication channels, including email marketing, SMS, in-app messages, and newsletters to keep customers engaged and informed. Develop creative content and marketing messaging tailored to different customer segments and lifecycle stages. Ideate and implement CRM strategies across the customer journey. Develop and execute retention initiatives aimed at reducing churn, increasing LTV, and driving long-term customer engagement. Automation & Workflows: Build, monitor, and continuously optimize complex trigger-based campaigns and automated journeys using HubSpot and other third-party tools. Monitor retention KPIs and campaign performance on a regular basis. Run A/B tests on messaging, timing, and formats, and use insights to guide ongoing improvements. Develop and maintain reports and dashboards to measure CRM effectiveness and impact. Collaborate cross-functionally with Product, Data, Creative, and Development teams to move CRM initiatives forward end-to-end. Requirements 3+ years of experience in CRM, Email Marketing, Lifecycle Marketing, or Customer Retention within a B2C e-commerce environment. Hands-on experience with HubSpot . Comfortable creating marketing content for email and CRM channels , with a strong creative mindset and attention to messaging and tone, knows how to balance brand voice with performance. Hands-on experience with building workflows, user segmentation lists, and journey mapping – not just overseeing. Analytical mindset with a data-driven approach to decision-making and optimization. Experience with analytics and reporting tools such as Tableau, Data Studio, Mixpanel, or similar. Highly motivated self-starter with a fast-learning mindset and a positive attitude. Collaborative team player, comfortable working with cross-functional partners, including creative, content, and developers. Bachelor’s degree in Marketing, Industrial Engineering, Business, or a related field. High-level English is required, German is a good plus. #J-18808-Ljbffr Helfy
- ...products that are innovative, effective, and ensure that our customers feel beautiful inside and out. About the Role The CRM File Manager owns the health of AS Beauty's customer file, the audiences, segments, and data structures that every CRM campaign and flow...SuggestedFull time
AS Beauty Group
New York, NY2 days ago $40 - $45 per hour
We are looking for a CRM Manager for a top apparel retailer hybrid out of their DTLA offices! The CRM Manager will jump in and help execute high-impact, customer-centric campaigns across four brands. The ideal candidate thrives in a fast-paced environment, has deep hands...SuggestedHourly payFreelanceSolomon Page
New York, NY4 days ago- ...customer impact as we continue to grow and redefine what's possible. About the Role We're looking for an E-Commerce & CRM Manager to join our growing Digital Commerce team. This role combines CRM strategy, retention marketing, and E-Commerce management , supporting...SuggestedPart timeWork at office
MCoBeauty
New York, NY1 day ago - VIVIENDO GmbH sucht einen Senior CRM Manager (m/w/d) zur Gestaltung unserer Klaviyo-Welt - von der Willkommensmail bis zum Winback. Du begleitest Kund:innen im Abo wie im Einzelkauf und entwickelst zielgerichtete Messaging-Kampagnen. Du verantwortest den Kampagnenkalender...SuggestedRemote job
$130k - $140k
...experience more comfortable. We are constantly on a mission to add smart, innovative, and fun-loving team members, and are looking for a CRM Manager to come join our New York based headquarters. POSITION OVERVIEW We are seeking someone with an analytical marketing mind to...SuggestedFull timeWork at office3 days per weekTommy John
New York, NY28 days ago- Lingokids is hiring a Senior CRM Manager to own communications across email, push, and in-app messaging. You will build automation and AI layers to personalize journeys at scale, with audiences and content generated automatically, and continuous experimentation driving...Remote job
- We are seeking a passionate, innovative leader with a strong CRM background to join our Marketing CoE. The Fan Engagement Marketing... ...machine learning, predictive modeling, and personalized content. Manage and execute the marketing campaign process from initial request...Work experience placement
$85k - $95k
CRM Manager Department: E-Commerce Employment Type: Permanent - Full Time Location: Head Office, New York Compensation: $85,000 - $95,000 / year Description ELEMIS are seeking a strategic yet hands‑on Manager, Customer Journey (CRM) to strengthen and scale our customer...Permanent employmentFull timeWork at officeWork from homeMonday to Friday3 days per week- United States Digital Space LLC sucht eine(n) Aktive(n) im Bereich E-Mail Marketing/CRM zur zentralen Schnittstelle zwischen Kunden und Team. Sie arbeiten eng mit Online-Shops zusammen, planen, koordinieren und setzen Projekte im Copywriting, Design und technischer Implementierung...Remote job
- ...daily adventures: Operational tasks: Set up, launch, and analyze CRM campaigns (daily, weekly, themed, holiday campaigns); Create... ...communication flows (triggers, welcome-flow, lifecycle logic); Manage multi-channel communications: email, push, SMS, onsite, in-app,...Flexible hours
- Fox News Media is seeking a strategic CRM Marketing Manager to lead lifecycle marketing across its digital products. You will plan, execute, and optimize multi-channel campaigns to deepen engagement, grow subscribers, and maximize value. The ideal candidate blends marketing...
$110k - $130k
...Business Insider’s Most Promising Consumer Startups 2022 Forbes Fintech 50 2022 Role overview We're looking for a CRM Lifecycle Manager to shape how Brigit talks to its customers across email, push, SMS, and in-app. You'll own our campaign calendar and build and...Full timeLocal areaFlexible hours- ...hrungsverantwortung. Wir betreuen wachsende D2C-Brands wie Fairnatural, Apricot Beauty, HANS Brainfood und GoodMoodFood - und machen E-Mail CRM zu einem ihrer stärksten Umsatzkanäle. Wenn du E-Mail-Marketing nicht als Nebensache siehst, sondern als den Umsatzhebel, der es ist...Remote job
- Tory Burch Foundation seeks a communications/CRM professional to own Fellows messaging across Circle and Klaviyo, manage funnels, and oversee campaigns. You will coordinate with Marketing to ensure brand voice and drive engagement among women entrepreneurs. You will lead...
$70k
...Job Description Job Description Job Description: HealthyLine is looking for an Email Marketing & CRM Manager with a specialization in health & wellness marketing to join our dynamic team. This role is crucial for leveraging sophisticated email marketing strategies...Full timeRelocationMonday to FridayShift workHealthyline
New York, NYa month ago- Monitor and grow CRM databases across all owned channels Develop acquisition strategies to expand opt-in patron lists Report on engagement... ...-App campaigns, including pre & post-show patron communications Manage Salesforce Marketing Cloud and Data Cloud segmentation Optimize...
- Openkrill, a fast-growing DTC health and wellness brand, seeks a CRM Manager to own the customer lifecycle in Klaviyo and drive retention strategies for subscriptions. This remote role combines hands-on journey-building with data-driven optimisation and strategic input...Remote job
- You own the end-to-end CRM strategy across email, in-app, push, and local channels. You build and maintain the CRM roadmap, balancing... ...strong SQL skills. You demonstrate cross-functional program management and measurable impact on retention. You work fully remotely from...Remote jobLocal area
- Tecsa is looking for a CRM Campaigns Lead to own digital customer engagement activities across email, push, and loyalty channels for... ...drive sales, engagement and retention. You will shape automation, manage segmentation, ensure timely delivery, and work with marketing,...
- ...work can fit around your life, rather than your life fitting around work. Read our full list of benefits. Job Description As the CRM Manager, you will be responsible for building and maintaining segmentation and workflows in HubSpot, safeguarding data hygiene and...Full timeRemote workHome officeFlexible hours
$95k - $125k
...goals and build our bright future together. Specific Responsibilities Would Include We’re seeking a strategic and technically savvy CRM Manager to lead the development and execution of high-impact, data-driven email and SMS marketing programs. You’ll own lifecycle...Summer workSeasonal workLocal area- ...We are seeking a passionate, innovative individual with a strong CRM background to join our Marketing CoE. The Fan Engagement... ...the right strategies to engage fans around the world. The CRM Manager will be responsible for executing omni-channel marketing campaigns...Full timeWork experience placement
- Ethos is seeking seasoned commercial operations managers to help train an AI language model on professional documents, spreadsheets, and... ...week) and ASAP start. Ideal candidates have 5+ years in revenue or CRM operations, hands-on ownership of field-mapping schemas, lead-...Remote jobImmediate startFlexible hours
- ...Guidepoint is seeking a Product Manager to own the CRM and customer-facing web applications, driving a clear experience strategy, reusable APIs, and faster delivery. You will collaborate with Engineering and Design, craft user stories and specs, and influence cross-functional...
$70k - $90k
Position The CRM Associate Manager will support CRM reporting, campaign execution, and client development initiatives across the Americas region. Working closely with CRM, VIC, Retail, and HQ teams, this role will leverage client data and performance insights to support...Work experience placementSeasonal workWork at office- ...fashion organization is seeking an experienced Customer Relationship Management Manager to optimize customer engagement strategies. This full-... ...a strong background in retail and marketing, particularly in CRM automation and analytics. The ideal candidate will have at...Remote jobFull time
$95k - $125k
Specific Responsibilities Would Include We’re seeking a strategic and technically savvy CRM Manager to lead the development and execution of high-impact, data-driven email and SMS marketing programs. You’ll own lifecycle marketing, manage end-to-end campaign execution and...Summer workSeasonal work- About This OpportunityWe're working with a leading foundational AI lab to find experienced crm operations managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.We're looking for crm operations managers with 5...Remote workFlexible hours
- LVMH Group is seeking a CRM & Clienteling Director for the Americas to drive growth in client engagement. The ideal candidate will have over 10 years of experience in CRM and clienteling, particularly in the luxury sector. The role includes leading regional strategies,...
$137k - $185.05k
...Services? Are you ready to drive the adoption of cutting-edge CRM and AI-powered workflow solutions across Global Finance Institutions... ...-alone tools; they are built upon our market-leading Service Management platform, creating a single, intelligent source of truth. This...Work at officeRemote workFlexible hoursServiceNow
New York, NY6 days ago
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