Client Support Associate

Job Description

Job Description

Description We're looking for a reliable, organized, and customer-focused

Delivery Coordinator & Customer Service Representative

to help ensure smooth daily operations and exceptional customer experiences. Responsibilities Coordinate and schedule deliveries efficiently. Communicate with drivers, customers, and internal staff. Answer customer inquiries via phone, email, and text. Track deliveries and resolve scheduling issues. Process orders and maintain accurate records. Handle customer concerns professionally and promptly. Assist with delivery , tracking of online orders . Qualifications Excellent communication and customer service skills. Strong organizational and multitasking abilities. Proficient with computers and Microsoft Office and Google Workspace. Ability to work in a fast-paced environment. Previous customer service, dispatch, or logistics experience is preferred but not required. Compensation $25.00-$28.00/hour

Benefits – 401k (with 2% match), medical, vision, dental, paid holidays, vacation, and sick time

Company shuttle service available from the Port Washington LIRR station

Employee discount

Casual dress code, free parking, corporate discounts, and bagels every other morning