OPS Recovery Systems and Planning Supervisor

Recovery Systems and Planning SupervisorThis position serves as a Recovery Systems and Planning Supervisor within the Admin and Plans Section of the Bureau of Recovery. This role provides critical support in managing and overseeing the bureau's systems infrastructure, by functioning as the System Administrator and managing planning for the Bureau of Recovery. The position leads the development, implementation, and maintenance of analytics systems and planning initiatives that support the bureau's disaster recovery programs. The supervisor must be able to analyze complex problems and large datasets, develop structured frameworks, and produce actionable reports to support data-driven decision-making. This role also manages the bureau's planning functions by maintaining policies, procedures, and job aids to ensure alignment with operational goals and program objectives.Duties include, but are not limited to:Supervise staff by assigning tasks, mentoring and developing team members, addressing performance issues, approving work schedules and timesheets, and completing employee performance evaluations.Coordinate with supervisors, bureau leadership, and executive leadership for program continuous development to help execute the FDEM Mission.Supervise the creation and maintenance of job aids, standard operating procedures, and operational plans.Collaborate with the bureau and other FDEM staff to develop, revise, and implement policies and procedures.Oversee the development and maintenance of the State's Public Assistance Administrative Plan.Map and periodically update the bureau's business processes.Manage the development and completeness of special projects by: Perform in-depth studies and conducting subject matter analysis. Assist bureau staff on the development and implementation of training. Manage coordination and execution of projects and plans assigned by State Emergency Response Team (SERT).Supervise the designing, editing, and production of the bureau's specific marketing materials to include brochures, poster boards, and one page fact sheets in accordance with the Division Style Guide.Administer and maintain the bureau's grants management system(s), including but not limited to: FloridaPA, FEMA Grants Portal/EMMIE, and DEMES.Administer the bureau's related FDEM systems, including the Division of Emergency Management Enterprise Solution (DEMES). Systems oversight/management. First line of support for system issues. Ensure all access control records are complete and maintained. Perform and respond to system and system access audits. Assist internal and external clients with system concerns. Manage project system enhancement requests. Assist with the Request for Public Assistance process. Perform scheduled and ad hoc reporting.Attend conferences, meetings, workshops, and other engagements related to Disaster Recovery.Staff the State Emergency Operations Center, Joint Field Offices, Recovery Coordination Centers, and/or other state or regional facilities activated in response to an emergency.Perform other duties as assigned.In response to emergency events, FDEM employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including nights, weekends, and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee's position description. Employees must be able to deploy to emergency sites with limited advance notice.Knowledge, Skills, and Abilities:Strong written and verbal communication skills.Ability to conduct independent research.Ability to lead and mentor staff.Strong time management and organizational skills.Ability to read and interpret state and federal rules, laws, and program regulations.Ability to identify trends and opportunities for growth through analysis of complex datasets.Proven analytics skills, including mining, evaluation, and visualization.Proficiency in Microsoft Office programs.Technical writing experience in relevant areas, including queries and reports, government documentation standards, formatting requirements, style guides, and presentations.Understanding of document management, version control, approval procedures, and tracking systems.Ability to coordinate with stakeholders, conduct meetings, and provide briefings.Ability to synthesize information from multiple sources and stakeholders into coherent planning products.Ability to quickly learn and incorporate new technologies, processes, and regulatory requirements into existing plans and procedures.Minimum Qualifications:A minimum of four years' experience in system administration.A minimum of one year experience providing leadership, team coordination, or serving in a lead/support lead capacity within an operational, technical, or analytical environment.A minimum of one year's experience with working knowledge of Power BI, including building dashboards, developing DAX measures, and maintaining data models.A minimum of one year's working knowledge with coding or automation, such as Python, data processing, reporting, workflow automation, or system enhancements.Experience using Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn and navigate division enterprise business systems.Experience supervising or leading teams.Experience developing and maintaining operational plans, standard operating procedures, job aids, and analytical reports.Experience managing and coordinating with federal or state data systems and providing user support experience.A valid driver's license.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Successful completion of background screening will be required for this position. The State of Florida and FDEM participate in E-Verify.