Patient Access Representative, Bed Management (Days 7a-3p)

Job Description - Patient Access Representative, Bed Management (Days 7a-3p) (2600021) Patient Access Representative, Bed Management (Days 7a-3p) At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and Patient Throughput. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. Responsibilities As a Bed Management Patient Access Representative, you will be a key member of the Patient Access Services team, responsible for inpatient throughput ensuring that all patients are assigned to the appropriate level of care. You will work closely with Bed Coordinators and Administrators in a multi‑disciplinary centralized throughput model. Coordinate and support activities to ensure excellence in throughput for inpatient and observation units, including same day admits, urgent, emergency and transfers in collaboration with a multidisciplinary team in the CTO Office. Update medical service appropriateness by patient type and screen and take reservations for direct admissions, coordinating with the multidisciplinary team to assign appropriate level of care. Work closely with Bed Coordinators and ADNs (nursing staff). Provide hospital wide requestors with real time bed status, patient information, and room availability. Complete pre‑arrival, pre‑registrations and registration using various computer system resources for all inter and intra‑facility transfers in accordance with prescribed workflows. Support Patient Access Financial Clearance by verifying and documenting appropriate insurance coverage. Send appropriate admission notification faxes to the insurance companies. Enter death certificate data electronically or on paper and ensure timely physician certification. Support completion of MRN and encounters combines and building physician using the HNA Combine Tool. Complete patient registration, including demographic and regulatory information, confirming insurance eligibility/verification. Essential Position This function/position has been designated as “essential.” Employees in such positions may be required to remain at their work location or report to work to protect, recover, and continue operations during institutional emergencies. Qualifications Required: Associate’s Degree with one year working experience in the healthcare industry. In lieu of degree, two years of demonstrated excellence working in a hospital, public health, or facility‑based healthcare setting. Knowledge of insurance eligibility and proper coverage identification. Excellence in verbal and written communication within a multidisciplinary environment. Strong interpersonal skills are essential. Strong PC and Microsoft Office experience required. Ability to work independently in a multidisciplinary team structure. The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required. Preferred: Previous experience as a Patient Access Representative at a medical center is strongly preferred. Hospital Bed Management experience, and/or Billing, Accounts Receivable, Registration experience. Familiarity with medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems. Knowledge of medical terminology. Verification Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application. Pre‑Employment Requirements Successfully complete pre‑employment physical examination and obtain medical clearance from Stony Brook Medicine’s Employee Health Services. Complete electronic reference check with a minimum of three professional references. Successfully complete a 4‑panel drug screen. Meet Regulatory Requirements for pre‑employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. Benefits and Compensation Salary range: $51,596 - $58,106 per year. Location Pay for UUP full‑time positions: $4,000. Generous leave, health plans, and a state pension. EEO Statement Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability‑related accommodation, please call the University Office of Equity and Access at View phone number on click.appcast.io. #J-18808-Ljbffr Stony Brook University