Program Technician II

Job Description and Duties

The PT II in the Pre-Scan Unit reviews and analyzes the more complex document submissions; performs varied technical functions involving the receipt, distribution, and electronic scanning of criminal and applicant documents for processing by the Department; processes associated applicant fingerprint fees and verifies that appropriate fees are included, and is responsible for processing the more complex documents for entry into the Automated Archive System (AAS).  The PT II must have extensive knowledge of the various state statutes under which client agencies are authorized to submit summary criminal record repository documents and knowledge of multiple Departmental programs.  The PT II is responsible for accessing the automated Authorization Agency List and the Applicant Processor database to validate the authorization of the submitting agency and reviewing the completeness and accuracy of the information, including fees, and must have an understanding of the work flow of both automated and manual fingerprint processes within the Department.  The PT II reviews and prepares the more difficult transmittals and reconciles fees collected for processing applicant fingerprint cards and prepares them for submission to accounting.  The PT II processes daily, weekly and monthly inventory reports and forwards them to the appropriate Bureau sections . The PT II also provides training to section staff on the various processes.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 525425 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with reviewing and analyzing more complex document submissions.

• Must have extensive knowledge of the various state statutes under which client agencies are authorized to submit summary criminal record repository documents and knowledge of multiple Departmental programs.

• Have an understanding of the work flow of both automated and manual fingerprint processes within the Department.

• Have knowledge with reviewing and preparing more difficult transmittals and reconciling fees collected for processing and preparing documents for submission to accounting.

• Have experience with training section staff on the various processes within the unit.

• Have experience with performing electronic scanning of criminal and applicant fingerprint cards for processing by the department.

• Able to identify and resolve processing errors by accessing Department resources including the Applicant Processor and the Authorized Agency Listing.

• Communicate with contacts agencies by telephone for resolution of submission errors and Communicates with various units and resolves any discrepancies.

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

• Other - List of References