Supervising Program Technician II

Job Description and Duties

The SPT II is a first line working supervisor in the Criminal Record Update Section (CRUS) whose responsibilities are to distribute, monitor, and prioritize the workload of staff; maintain work quality assurance; identify and resolve potential errors, train, advise, and assist personnel who update data to the Automated Criminal History System (ACHS) via the Justice Automated Data Exchange (JADE); and coordinates work with other units within the Department. The SPT II advises and assists in resolving the most complicated work that subordinates are unable to resolve. The SPT II also monitors and evaluates attendance and work performance and takes appropriate corrective action when necessary. Develops memorandums, correspondence, and personnel documents as needed.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 526131 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

This is a re-advertisement for JC - 517758. If you have previously applied for JC - 517758, it is not necessary to re-apply. Your original application for JC - 517758 will be included in this candidate pool for JC - 526131.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent computer application skills, e.g., MS Word, Outlook, Excel, Adobe Acrobat, etc.
• Excellent knowledge of various computer applications and data bases
• Excellent attendance; proven dependability, punctuality, and reliability
• Proven ability to provide completed staff work and effectively communicate information both orally and in writing
• Proven ability of exercising good judgment; know when it is appropriate to consult with and advise management
• Proven ability to provide close attention to detail
• Proven ability to follow oral and written instruction
• Proven ability to work cooperatively and courteously with others, exercising the highest of integrity
• Proven ability to exercise confidentiality when handling confidential and sensitive issues
• Proven ability to work well under pressure and meet deadlines
• Proven ability to take initiative and assume responsibility, take ownership
• Proven ability to interpret manual and automated criminal history records and related source documents
• Knowledge of the criminal justice system

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

• Other - Cover Letter
• Other - List of References