Front Desk Receptionist
PowerHealth
Join a Team That's Changing Healthcare At Power Health Colorado, we believe exceptional patient care begins the moment someone walks through our doors. We are looking for a Front Office Coordinator who is passionate about helping people, thrives in a fast-paced environment, and understands that every patient interaction matters. This is more than a receptionist position. We are searching for someone who takes ownership, solves problems, communicates with compassion, and wants to grow with an organization that is expanding throughout Colorado. Bilingual (English/Spanish) is required.
What You'll Do As the first impression of our clinic, you will play a critical role in delivering an outstanding patient experience by:
What You'll Do As the first impression of our clinic, you will play a critical role in delivering an outstanding patient experience by:
- Greeting every patient with professionalism, warmth, and empathy
- Checking patients in and out efficiently
- Verifying insurance and collecting co-pays and balances
- Answering multi-line phones with exceptional customer service
- Scheduling new and follow-up appointments
- Coordinating provider schedules and maintaining appointment accuracy
- Managing patient registration and ensuring documentation is complete
- Maintaining accurate electronic medical records (EMR)
- Communicating with attorneys, employers, adjusters, referral sources, and other healthcare providers when appropriate
- Assisting patients with questions regarding appointments and clinic processes
- Helping maintain smooth clinic flow by working closely with providers, medical assistants, care coordinators, and leadership
- Keeping the reception area organized, welcoming, and professional
- Supporting clinic initiatives and helping wherever needed to ensure exceptional patient care
- Positive, energetic, and dependable
- Passionate about helping people
- Professional in appearance and communication
- Organized and highly detail-oriented
- Able to multitask without sacrificing quality
- Calm under pressure in a busy medical office
- A strong team player who steps in wherever needed
- Accountable and dependable
- Comfortable learning new technology and systems
- Someone who wants a long-term career-not just another job
- Fluent in both English and Spanish
- Minimum 2 years of front office or medical receptionist experience
- Excellent customer service and communication skills
- Strong computer skills
- Ability to multitask in a fast-paced environment
- Experience with personal injury, workers' compensation, or family medicine
- EMR experience (eClinicalWorks preferred)
- Insurance verification experience
- Medical terminology knowledge
- Create an exceptional first and last impression for every patient
- Answer phones promptly and professionally
- Maintain scheduling accuracy
- Ensure patients are checked in and out efficiently
- Help keep provider schedules running on time
- Work collaboratively with every department
- Contribute to a positive clinic culture built on accountability, teamwork, and compassion
- Competitive pay
- Medical benefits
- 401(k)
- Paid Time Off
- Paid Holidays
- Opportunities for advancement
- Supportive leadership
- Positive, team-oriented culture
- Ongoing training and professional development
Vacancy posted 1 day ago
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