Amazon Connect Solution Architect
TechnoGen
Position: Amazon Connect Solution Architect (Professional Services)
Location: Washington,DC(Hybrid)
Duration: Long Term Job Description:
Experience:
8-12+ years
4+ years with Amazon Connect
Responsibilities
Design enterprise Amazon Connect solutions
Architect IVR, routing, queues, call flows
Integrate Amazon Connect with Lambda, Lex, Salesforce, ServiceNow, CRMs and APIs
Design omnichannel solutions (Voice, Chat, Email, SMS)
Create HLDs and LLDs
Lead migrations from Genesys, Cisco, Avaya or NICE
Work directly with Federal customers Required Skills
Amazon Connect
AWS Lambda
Amazon Lex
Amazon Kinesis
DynamoDB
CloudFormation/CDK
IAM
API Gateway
Contact Lens
S3
CloudWatch
Preferred Certifications
AWS Certified Solutions Architect
AWS Certified Developer
AWS Certified AI Practitioner Best Regards, Ashok Kumar
Sr. Talent Acquisition Specialist
Email: View email address on click.appcast.io
Web:
4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Location: Washington,DC(Hybrid)
Duration: Long Term Job Description:
Experience:
8-12+ years
4+ years with Amazon Connect
Responsibilities
Design enterprise Amazon Connect solutions
Architect IVR, routing, queues, call flows
Integrate Amazon Connect with Lambda, Lex, Salesforce, ServiceNow, CRMs and APIs
Design omnichannel solutions (Voice, Chat, Email, SMS)
Create HLDs and LLDs
Lead migrations from Genesys, Cisco, Avaya or NICE
Work directly with Federal customers Required Skills
Amazon Connect
AWS Lambda
Amazon Lex
Amazon Kinesis
DynamoDB
CloudFormation/CDK
IAM
API Gateway
Contact Lens
S3
CloudWatch
Preferred Certifications
AWS Certified Solutions Architect
AWS Certified Developer
AWS Certified AI Practitioner Best Regards, Ashok Kumar
Sr. Talent Acquisition Specialist
Email: View email address on click.appcast.io
Web:
4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Vacancy posted 5 days ago
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