Receptionist

Job Description

Job Description

Benefits 

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains physical office security. Performs a wide range of administrative and office support activities for the company.

Essential Functions:

• Welcomes visitors by greeting them in a professional and courteous manner, answering or referring internal or external inquiries
• Maintains security by following procedures, monitoring the logbook, and issuing visitor badges
• Provides exemplary customer service to internal and external stakeholders
• Adheres to company dress code and grooming standards while representing the organization as the first point of contact for visitors and clients
• Answers, screens, and transfers inbound phone calls

• Directs guests to the appropriate Denali associate or area
• Manages and maintains the reception area, including keeping the reception area an inviting and welcoming environment
• Manages and reconciles the office petty cash, ensuring adequate funds at all times
• Manages and posts daily schedules for conference rooms
• Maintains and orders office supply inventories regularly
• Provides support in scheduling and coordinating complex activities such as meetings, appointments, and events for managers, supervisors, directors, and executives as requested
• General clerical duties including photocopying, faxing, and mailing
• Maintains goodwill activities including, but not limited to, anniversary cards, birthday cards, requested gift/flower/services procurement, and badge tenure updates
• Orders and sets up/tears down food for events or departmental needs
• Manages the distribution and collection of office mail from the mailbox
• Collects the outgoing mail and deliver to the accounting department
• Maintains the employee badge system for employees onsite, including taking the pictures, formatting appropriately, and creating the badges
• Coordinates maintenance of office equipment
• Ensures cleanliness of community spaces, conference rooms, and break room (including but not limited to employee refrigerators)
• Participates in events committee and coordination of activities 
• Manages the ordering, inventory, and preparation of employee treat programs (cookies and Employee Snacks)

Competencies:
1.Ensures Accountability
2.Tech Savvy
3.Communicates Effectively
4.Drives Results
5.Customer Focus
6.Resourcefulness
7. Values Differences

Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. 

Physical Demands:
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. 

Required Education and Experience:
High School Diploma Required 1-3 years of experience

Qualifications:

• Preferred Associate's degree or two years of practical experience
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Ability to analyze and revise operating practices to improve efficiency
• Detail-oriented and comfortable working in a fast-paced office environment
• Superior organizational skills and dedication to completing projects in a timely manner
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills

AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.