Licensing Team Lead

Licensing Lead

The Licensing Lead is a critical leadership role responsible for the end-to-end integrity of the agency's licensing and contracting lifecycle. This position oversees the Licensing Department to ensure all General Agency and Direct agents remain in full regulatory compliance with state and carrier requirements. Beyond daily supervision, the Lead serves as a Subject Matter Expert (SME) who optimizes onboarding workflows, manages complex carrier relationships, and leverages data reporting in our CRM to maintain a seamless, high-growth environment for our partners.

Essential Duties Of The Position:

• Assist licensing team with escalated contract issues.
• Serve as liaison between carrier representatives and licensing department for all contracting purposes.
• Oversee the onboarding of General Agency Agents, General Agency Principal Agents and Direct Agents
• Provide necessary General Agency administrative training contracting processes.
• Research and adds nonresident states to active contracts with the carriers.
• Complete all Carrier Contracting Packages for the Agency and all agency level contracts.
• Create and update all agent onboarding materials and processes.
• Develop and maintain relationships with external agents and key carrier representatives.
• Research new or unusual topics or situations that may arise.
• Collaborate across all departments and functional levels of the organization and adapt to the needs of the organization.
• Revise and create systems for a seamless agent onboarding flow.
• Perform managerial duties for licensing team such as updating task tracker and timecard approvals.

Education:

This position requires a Bachelor's degree and/or equivalent experience.

Experience:

The position requires at least 3-5 years of experience in Health Insurance Industry. At least 1-2 years of experience in a supervisory or team lead capacity

Men. & Phys. Quals:

Must be sufficiently ambulatory to move from place to place, be able to focus on detail for extended periods of time, be able to stand in front of others for long periods of time.

Special Skills:

Specific leadership skills to transmit to external and internal agents. Must possess Health Producer or Life and Health Produce License Familiarity with MS Office software. Good writing and communication skills.

Exempt Classification:

This position is non-exempt under the Administrative Exemption.

About Integrity:

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.