FOH Shift Lead for Mamahuhu Palo Alto

FOH Shift Lead

Mamahuhu is built around the idea that food brings people, communities, and cultures together. Chinese-American food is a perfect example a cuisine that began in China, evolved in America, and continues to bring people together in joyful, shared moments. We're here to celebrate that tradition by creating thoughtful new expressions of classic dishes that are fun, nourishing, and absolutely delicious.

Mamahuhu is a San Franciscobased restaurant company founded by Anmao Sun, Ben Moore, and Brandon Jew the James Beard Awardwinning chef and owner of the Michelin-star Chinese-American restaurant Mister Jiu's.

We're built around the idea that food brings people, communities, and cultures together through the joy of shared tradition. Our food centers around creative twists on Chinese-American classics with thoughtfully sourced ingredients.

We launched our first fast-casual restaurant in the Inner Richmond in 2020. Since then, we've expanded to several Bay Area locations from the Peninsula up to Marin County.

If you're an enthusiastic front-of-house leader with a passion for Chinese-American food and hospitality, we'd love to hear from you.

Mamahuhu is growing its front of house team. We have a casual, 40-seat dining room with bench, counter and booth seating. The dining room is designed for counter-service style ordering where guests line up, order at the counter, receive a number and we bring the food out to them when it's ready. The front of house is designed to be simple and lean and works great when we have a tight, organized group who can work efficiently and as a team.

We are looking for a friendly and positive FOH Shift Lead that can run food, bus the dining room, hold down our point of sale (POS) counter during service and open and close the Front of House during any day of the week. The position is dynamic and will have you working in the dining room, at the POS counter taking orders, answering the phone and occasionally supporting our expediter in the kitchen. Our Shift Lead position is the first layer of leadership above our entry-level Team Member positions. As Shift Lead you are a leader during your shift, helping to coach our Team Members provide excellent service to Mamahuhu's standards day in and day out. Our restaurants are a fun, flexible, and teamwork-oriented environment!

We Are Looking For Someone Who

• Ideally has at least 1 year of experience in a hospitality leadership role (Shift Lead or similar)
• Has a strong work ethic, and thrives on being part of a close knit team
• Has a sense of urgency, and challenges themselves to accomplish more each day
• Can pay close attention to detail
• Appreciates food as a way to bring people together
• Experience with or interest in Chinese cuisine is a plus!
• Has a strong sense of hospitality and service

We Are Proud to Offer Great Benefits

• Health, Dental and Vision Insurance
• Employee meals
• Participation in tip pool
• Schedule flexibility
• And of course, a supportive team and positive environment