Personal Lines Customer Service Manager

Job Description Job Description Join Our Team at Associated Insurance Agencies – Celebrating 100 Years of Excellence!

At Associated Insurance Agencies, were proud to be celebrating a century of delivering superior, cost-effective insurance solutions tailored to meet the ever-evolving needs of our clients. We’ve built long-standing partnerships with leading insurance carriers and fostered a supportive culture where our employees grow both professionally and personally—all while enjoying financial stability.

Now, we’re excited to get to know you .

We’re seeking an energetic, self-motivated Personal Lines Account Manager to join our team in Westerville, Ohio . If you enjoy helping people, take pride in your attention to detail, and thrive in a collaborative environment, we’d love to hear from you.

What You’ll Do:

Provide excellent service by responding to customer inquiries via phone and email

Quote and write personal lines policies

Assist clients with policy changes and updates

Support customers during the claims process

Process payments and documentation accurately

Note: An active Ohio Property & Casualty license is required for this position.

What We’re Looking For:

Strong sense of accountability and client focus

Ability to adapt in a fast-paced environment

Attention to detail and a proactive mindset

A coachable , team-oriented attitude with a positive outlook

Why Work With Us?

Family-oriented, close-knit team culture

Competitive benefits including company paid health insurance
Vision & Dental insurance
Bonus opportunities
Earn paid time off after 90 days
37.5 hour work week with full one-hour lunches-work life balance is real!
Opportunity to make a meaningful impact

Friendly and supportive colleagues

Long-term stability in a respected, 100-year-old company

If youre ready to bring your passion for service and insurance expertise to a company that values your growth and contributions, send us your resume today!