Pharmacy Eligibility Specialist

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range

$27.64 - $33.99 Hourly

Department

Health Department

Job Type

Regular Represented

Exemption Status

United States of America (Non-Exempt)

Closing Date (Open Until Filled If No Date Specified)

July 18, 2026

The Opportunity

THIS WORK MATTERS!

An active Pharmacy Technician License in Oregon is required to be considered for this position.

Are you a master of navigating complex systems with a heart for helping others? Do you thrive in a fast-paced environment where your work directly impacts your community’s health and well-being? If so, then we want YOU!

We are looking for a dynamic, empathetic, and detail-oriented

Pharmacy Eligibility Specialist to join our team. In this role, you won't just be filling a seat, you’ll be a vital bridge connecting clients to life-changing programs, solving puzzles behind the scenes, and supporting our incredible pharmacy team.

What You’ll Do

• Patient Advocacy & Outreach: Screen, research, and connect clients to vital health resources and the Drug Assistance Program, translating complex federal, state, and manufacturer policies into clear guidance for clients and care teams.
• Pharmacy Operations Support: Provide technical assistance to pharmacists and pharmacy technicians while ensuring pharmacy maintenance and prescription processing comply strictly with State of Oregon Pharmacy Board and 340B regulations.
• Drug Assistance Enrollment & Case Management: Interview clients, research eligibility, and submit documentation for manufacturer assistance and healthcare benefit plans (like Medicaid/Medicare), while maintaining detailed case records and ongoing contact with patients and providers.
• Inquiry Resolution & Support: Serve as a key point of contact to resolve billing and service issues for clients, medical providers, pharmacists, and other healthcare professionals.
• Prescription Preparation & Technical Input: Provide staffing relief as-needed in health center pharmacies. Gather patient information, input data into the pharmacy computer system, and physically prepare prescriptions by counting, pouring, mixing, and labeling medications.
• Insurance, Billing & Front-End Operations: Perform online billing, troubleshoot third-party insurance issues, review patient profiles for coverage notes, and handle non-clinical inquiries from staff and patients.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*

• An associates degree from an accredited college/ university. (In lieu of a degree, we will consider relevant education and experience)
• Two (2) years of Pharmacy Technician experience, including lead or project experience.

Required Licenses/Certifications

• Currently licensed as a Pharmacy Technician in the state of Oregon in good standing by the Oregon Board of Pharmacy.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• 340B Drug Pricing Program experience.
• PBM Contracts experience.
• Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening & Evaluation

REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application.
• Attach a Resume demonstrating you meeting minimum qualifications; AND
• Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.

Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.

• Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --
• Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:
• Navigate to your profile in Workday (see: My Career Profile) and click on the “My Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
• When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
• External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
• Do not click the “Submit” button before you upload your documents.

After You Apply

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Resume and Cover Letter Review
• Phone screen
• Consideration of top candidates
• Language assessment (if applicable)
• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Equal Pay Law

Please note that the pay range provided for this position is meant to give a general idea of the potential earnings for the role. However, the actual compensation will be determined according to the Oregon Equal Pay Law, taking into consideration factors such as candidates relevant experience and education. Candidates should anticipate initial offers within the listed pay range, which may not necessarily be at or near the highest end of the range.

Inclement Weather and Disasters - Serving the Public, Even During Disasters:

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Additional Information

Type of Position: This position is eligible for overtime

Type: Represented

FLSA: Non-Exempt

Location: East County Health Center: 600 NE 8th St Gresham OR 97030

Schedule: Monday - Thursday 8:30am - 5pm

In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter

Eddie Barbar

Email

***email_hidden***

Phone

View phone number on workus.org

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile

6300 - Eligibility Specialist