Permit Coordinator

Job Title

Development Services Department: Building

Job Description

Under administrative direction, the purpose of this position is to administer the operations of inspections, permit issuance, and licensing within the City. An employee in this classification functions at lead staff level and leads the efficiency and accuracy of the administrative clerical work in relation to regulatory standards, inspection activities, permitting and licensing functions for building construction. Ensure, permits received are routed appropriately and processed correctly in a timely manner.

Examples of Duties

Receives and processes residential and commercial permit requests. Verifies citizen/contractor information is up to date and correct and all required forms are submitted for review. Receives both oral and written communication from citizens, ascertains the nature of the call and resolves personally or directs the call to the appropriate individual or department. Collaborates with customers and inspectors to schedule inspections, document construction and project status. Assists customers with building questions or concerns as well as filtering customers to other departments as needed. Issues documents in compliance with established building codes and regulations. Coordinates inspections performed by outside sources for documentation purposes. Performs routine and non-routine administrative duties, e.g., data entry, record maintenance, filing, calculations, payments, and correspondence. Expedites the plan review process, including review by other City departments. Responsible for coordinating and issuing large commercial projects. Prepares notices for outstanding permit re-inspection fees and permits.

Additional position functions perform related duties as directed when such duties are a logical and appropriate assignment to the position.

Minimum Qualifications

High School Diploma or GED; supplemented by two (2) years' experience in a building regulations or construction to include customer service experience or closely related experience. Employee shall obtain the National Incident Management System ICS-100 Introduction to the Incident Command System and IS-700 National Incident Management System, An Introduction within six (6) months of employment. The following courses are designed to provide a baseline, as they introduce basic NIMS and ICS concepts and provide the foundation for higher-level Emergency Operations Center (EOC), MACS, and ICS-related training.

Supplemental Information

Skill in business English, e.g., correspondence formats, spelling, punctuation and grammar. Ability to perform routine mathematical computations and tabulations accurately and efficiently. Skill in reading, interpreting and composing routine correspondence, summaries and reports in a clear and concise manner. Ability to utilize personal computers, standard office equipment and standard software applications, e.g., word processors, database software, spreadsheet applications. Ability to plan, organize, and coordinate schedules and meetings. Skill in advanced administrative support functions, e.g., bookkeeping, data entry, typing, reports processing. Skill acting as a liaison. Skill in maintaining effective records maintenance and file management systems; ability to read, update and maintain various records and files. Significant knowledge of pertinent federal, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work. Skill in establishing and maintaining effective working relationships and communications with co-workers, internal/external customers, department management and the public.

Physical requirements while performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and lift and/or move up to 25 pounds. While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors. The City of Sanford is a drug free workplace.