PUBLIC SAFETY DISPATCHER I

Ready to be the critical link between your community and emergency services? As a Public Safety Dispatcher, you'll be the calm, professional voice that coordinates life‑saving responses and ensures officer safety. Every call you handle makes a real difference in someone's life. Join our Cathedral City team where you'll receive comprehensive training, work with cutting‑edge technology, and build a meaningful career in public safety. Compensation: competitive pay starting at $56,897 to $74,477, plus up to $2,838 monthly health benefits allowance, bilingual incentive pay, and excellent retirement benefits. We’re invested in your success. THIS RECRUITMENT WILL REMAIN OPEN UNTIL SUFFICIENT QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE WITHOUT PRIOR NOTICE. Salary may be negotiable within the range listed above, based on the position requirements and successful candidate's qualifications, subject to appropriate authorization. Training and Experience Any combination of training and experience that provides the knowledge, skills, and abilities listed below may be qualifying. A typical way of qualifying would be: High‑school graduation and one (1) year of employment that has included regular contact with the public. Typing speed 35 words per minute. Emergency Medical Dispatcher (EMD) Certification is desirable and must be obtained within one year. Other Requirements Must be able to pass a background investigation. Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis. Must be willing to be called back or held over to maintain minimum staffing levels. Must obtain Post‑Basic Dispatcher and Department of Justice CLETS/CJIS operator certifications prior to completion of probation as a Public Safety Dispatcher I. Upon conditional offer of employment, selected candidate(s) will be required to pass a physical and psychological evaluation. Selection Process Step 1: Written Exam – Pass one of the following options: CritiCall Dispatcher Exam – Schedule free with our Police Department. Contact: Kathryn Cox at View email address on click.appcast.io or View phone number on click.appcast.io. Scores obtained from the National Testing Network (ECOMM Exam) within the past year are accepted in lieu of CritiCall. Step 2: Typing Test – Minimum 35 words per minute required. Certificates must be dated within the last 12 months and can be from government agencies, educational institutions, temp agencies, or business schools. Step 3: Oral Panel Interview – Interview with hiring panel. Step 4: Background Investigation & Polygraph – Comprehensive background and polygraph examination. Step 5: Psychological & Medical Evaluations – Evaluation by qualified professionals. Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for six months. Background Disqualifiers An adult felony conviction in California, or an offense classified as a felony in California in another state. Currently on probation or parole. Adult felony and/or misdemeanor convictions that may be disqualifying depending on type, number, severity, and recency. Conviction or sustained petition for any sex crime. Recent use or possession of illegal drugs, weapons, or explosive devices without legal authorization. History of domestic violence or animal cruelty. Dishonesty or failure to reveal pertinent information. The Perks Enjoy comprehensive training, cutting‑edge technology, competitive pay, health benefits allowance, bilingual incentive pay, and a great retirement plan. Apply Today! To be considered, submit an online application and attach required documentation as requested. Only a limited number of candidates who possess the most pertinent qualifications will be invited to participate in the selection process. All notifications will be sent by email only. All employment offers are contingent upon proof of legal authorization to work in the United States and successful completion of all pre‑employment components including background check, polygraph, post‑offer medical and psychological evaluations. The City of Cathedral City is an Equal Opportunity Employer. Our goal is to have a diverse workforce that reflects the citizens we serve. We seek to recruit, develop and retain the most talented individuals from a diverse candidate pool. #J-18808-Ljbffr